Pool Filter Cleaning in ,

pools depend on a clean, high-flow filter to stay clear and blue. Our pool filter cleaning service delivers full disassembly, deep cartridge or grid cleaning, careful reassembly, and pressure checks so your system moves water the way it should and your sanitizer can actually do its job.

Empire Pools
4.4
Based on 195 reviews
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Filter Cleaning Service

Pool Filter Cleaning in

Serving routes around Jericho Turnpike (NY-25), South Oyster Bay Road, Jackson Avenue, Berry Hill Road, Woodbury Road, Cold Spring Road, Underhill Boulevard, Robbins Lane, Syosset–Woodbury Community Park, and the nearby Stillwell Woods Preserve corridor (including surrounding neighborhoods and side streets). Filter cleanings include baseline PSI readings, full disassembly + deep cleaning for cartridge/D.E., or a proper backwash/rinse + inspection for sand, followed by reassembly, O-ring service, leak checks, and a final pressure verification.

Restore flow, drop PSI, and protect equipment life — we deep-clean cartridge, D.E., and sand filters so your water stays clear and circulation strong.

105+ Five-Star Reviews ★★★★★Local, Licensed & Insured Family-Owned in Long Island

Why schedule your filter cleaning now?

  • High PSI strains pumps/heaters and reduces turnover — risking algae and cloudy water.
  • Clogged media channels and tears spread when debris and oils harden on the element.
  • Routine cleaning extends equipment life and lowers chemical/electric costs.
What’s Included in Your Filter Cleaning
  • Pre-inspection & baseline PSI reading
  • Full disassembly of housing (cartridge/D.E.) or backwash cycle (sand)
  • Degrease/soak & rinse elements; clean tank, manifold, laterals
  • O-rings inspected, cleaned, and lubricated; lids re-sealed
  • D.E. recharge to manufacturer spec or sand bed check
  • Post-clean PSI reading & leak check
  • Condition report on cartridges/grids/sand with replacement options
  • Photo documentation for your records
Trusted in — 105+ 5-Star Reviews
★★★★★
“Our PSI was running high and the returns were weak. After the deep cleaning, flow improved immediately and the pressure dropped back where it should be.”
— Tara L.,
★★★★★
“They broke down our cartridge filter completely, cleaned everything thoroughly, serviced the lid O-ring, and confirmed zero leaks before they left.”
— Brian C.,
★★★★★
“We were fighting cloudy water even with chemicals. The filter cleaning fixed circulation and the pool cleared up fast.”
— Melissa R.,
★★★★★
“D.E. service was done the right way—grids cleaned, tank cleaned, everything reassembled neatly, then recharged correctly.”
— Anthony P.,
★★★★★
“They showed a clear before/after PSI reading and gave a simple baseline rule so we know exactly when to schedule the next cleaning.”
— Jenna S.,
★★★★★
“On time, professional, and the equipment pad was left spotless. Stronger flow and our pump sounds smoother now.”
— Kevin M.,
Why Homeowners Choose Empire Pools
105+ verified 5-star reviews from and surrounding Suffolk & Nassau communities.
25+ years servicing cartridge, D.E., and sand filters in backyards.
Licensed & insured technicians with photo-verified work at every visit.
Complete workflow: degrease/soak, D.E. recharge, O-ring service, PSI verification.
Transparent flat-rate pricing with clear add-ons only when needed.
Fast scheduling and responsive local support for homeowners.

Filter Cleaning — Quick FAQs

Straight answers for pools — from PSI baselines to cartridge/D.E./sand cleaning and what to expect after service.

  • How often should I schedule filter cleaning in ?
    Most pools benefit from a proper cleaning when PSI rises about 8–10 above your clean baseline or when returns feel weaker. Heavy debris weeks, lots of swimmers, or storms can shorten the interval. We help you set a clean baseline after service so you’re not guessing.
  • What’s the difference between cartridge, D.E., and sand cleaning?
    Cartridge: remove and deep-clean pleats (often with degrease/soak). D.E.: open the tank, clean grids/manifold, then recharge to spec. Sand: proper backwash/rinse + inspection; sand changes are separate when media is worn or channeling.
  • Can a dirty filter cause my heater or salt system to act up?
    Yes. Restricted flow can trigger heater flow/pressure safeties and reduce performance on salt systems that need steady circulation. Cleaning restores flow so equipment runs within the conditions it’s designed for.
  • Do you check for air leaks and lid seal issues during the visit?
    Yes. We inspect and service O-rings/lids, verify clamps and unions, and check for seepage after reassembly. Air leaks can mimic “filter problems,” so we confirm the system is sealed and stable before we finish.
  • Will you tell me if my cartridges/grids should be replaced?
    Absolutely. We look for torn pleats, collapsed cores, brittle grids, cracked manifolds, and worn seals. If replacement makes more sense than cleaning, we’ll show you what we see and give options before any add-ons.
  • How long does a typical filter cleaning appointment take?
    Most visits run 45–90 minutes depending on filter size/type and how loaded the media is. Heavily clogged cartridges or larger D.E. tanks take longer because we clean thoroughly and verify final PSI and leaks.
  • Do I need to be home in for the service?
    Not necessarily. If we have access to the equipment pad and a power outlet, we can complete the visit and leave everything running properly. We can also share photos/updates when needed.
  • What should I do before you arrive?
    Clear the equipment area, unlock gates, and let us know if you’ve noticed high PSI, cloudy water, or weak returns. If you can, send a quick photo of the filter label/model so we show up prepared.

Filter Cleaning • Long Island

Professional Filter Cleaning — Restore Flow, Clarity & Efficiency

High PSI, cloudy water, or weak returns? We deep-clean your filter to factory-like performance and document a fresh PSI baseline so you know when it’s time again.

Disassemble & Inspect — safe teardown

Open housing, remove grids/cartridges/standpipe; check laterals or manifolds for damage.

Everything accounted

Deep Clean — hose & soak

Rinse fines; soak DE grids/cartridges in cleaner to remove oils and scale buildup.

Media restored

O-Rings & Seals — lube & replace

Inspect lid, union, and drain seals; lube or replace to prevent air/leaks.

Airtight system

Correct Media Charge — DE/sand/cartridge

Charge DE by weight; verify sand condition; seat cartridges properly.

Spec-compliant

Reassemble & Start-Up — leak check

Close up, prime system, bleed air; confirm no drips and proper circulation.

Running right

PSI Baseline — clear benchmark

Record clean filter PSI so you know the +8–10 PSI trigger for next service.

Easy maintenance

Backwash/Interval Tips — simple plan

Give you a schedule based on bather load, trees, and season to stay clear.

Fewer surprises

Photos & Notes — documented

Provide time-stamped photos and recommendations for any worn parts.

Transparent work
YOUR APPOINTMENT

What to Expect on the Day of Your Filter Cleaning Service

Our professional filter cleaning restores flow, clarity, and efficiency for DE, cartridge, and sand systems. We follow a safe teardown and deep-clean process, then reassemble and set a clean PSI baseline you can rely on.

Step-by-Step Timeline

  • Arrival & inspection — We verify system type, record starting PSI, and confirm symptoms (cloudy water, weak returns).
  • System prep — Power down, isolate, and safely relieve pressure before opening the filter housing.
  • Disassembly — Remove grids/cartridges or access sand internals; inspect manifolds, laterals, and internal parts.
  • Deep cleaning — Rinse and/or soak media to remove oils and scale; clean the tank and inspect O-rings and seals.
  • Reassemble & recharge — Seat components, lube/replace seals as needed, and set correct DE/sand charge or cartridge placement.
  • Final checks — Start up, bleed air, leak check, and document your new clean PSI baseline with care instructions.

What to Have Ready — It Speeds Up the Visit

  • Clear access to the equipment pad and filter area.
  • Power available to the pump/equipment and a nearby hose bib if possible.
  • Pets secured and the surrounding deck kept clear for safe work.

After the Visit

  • You’ll receive a digital service summary with photos, notes, and your clean PSI baseline.
  • Use the baseline: plan to backwash (DE/sand) or rinse cartridges when PSI rises 8–10 over clean.
  • Monitor flow and pressure for the first few cycles to confirm optimal performance.
More Services

Other pool services we run in

If you're already scheduling POOL FILTER CLEANING in , it often makes sense to take care of a few related services while we're there. These run on the same routes and help keep your water clear, balanced & circulating properly.

Want a quick way to see all the pool services we offer in —from openings and closings to weekly service, leak detection, equipment upgrades, and more? You can review every option any time on our .

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In

Card on File Policy

Secure Card on File — Required to Schedule Service

To streamline scheduling and protect against delays, a credit/debit card on file is required for all service visits. Setup is quick and secure—done from your phone or computer—so we can dispatch your technician without payment hassles.

The easiest way: text the word “LINK” to 631-928-0225. You’ll receive a secure payment link to enter your card details in the privacy of your home. Once submitted, you’ll get an instant confirmation text that your information is safely stored and your account is ready for service.

Why We Require It — faster, smoother service

Card-on-file keeps visits on schedule, prevents return trips for payments, and speeds up approvals for add-ons you request.

Zero friction scheduling

How It Works — text “LINK”

Text LINK to our office number. Tap the secure link we send, complete your info, and submit. You’ll receive an immediate success text.

2-minute setup

Security & Compliance — bank-level protection

Cards are tokenized and stored by our PCI-DSS compliant processor. We do not store your full card number on our systems.

Encrypted • Tokenized

When We Charge — only for approved work

Your card is used after services are performed or when you approve estimates/add-ons. Itemized receipts are texted or emailed.

Transparent billing

Holds / Pre-Auths — what to expect

A small verification or pre-authorization may appear temporarily; it’s released per your bank’s policy.

Standard banking practice

Multiple Properties — keep accounts organized

We can associate one card with multiple addresses or keep separate cards per property—your choice.

Flexible account setup

Update or Remove — you're in control

Update or remove your card at any time—text LINK for a new secure form or contact the office.

Easy self-service

Receipts & Records — instant proof

Every charge generates an itemized receipt via text/email for your records and warranty support.

Automatic receipts

Empire Pools • Service Area

Where We Service on Long Island

We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.

  • Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
  • Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
  • Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
  • Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.

Want a quick way to see all areas we serve across Long Island—including every town we cover in Nassau and Suffolk County? You can review our full all-areas-served overview any time.

View all areas we serve

Book Your Filter Cleaning Today!

High PSI, cloudy water, or weak returns? Empire Pools performs full teardown and deep cleaning for DE, cartridge, and sand filters—soak, reassemble, recharge, and document a clean PSI baseline to restore flow and clarity fast.

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Apsp Certified Service Professional
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