Empire Pools
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Pool Service on Long Island

Top-notch pool service by Empire Pools — reliable care for Suffolk & Nassau Counties.

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Over 100 5-Star Reviews in Suffolk & Nassau
Licensed & Insured
Serving Suffolk & Nassau Counties
Empire Pools
Empire Pools
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Empire Pools • Long Island, NY

Transforming Your Swimming Experience

At Empire Pools, we offer a full range of pool services to meet all of your pool-care needs. From weekly maintenance to emergency repairs, our job is to make pool ownership easy, reliable, and stress-free.

  • ✔ Experienced professionals: Our team is highly trained and committed to keeping your pool pristine—season after season. We follow correct procedures for priming, water chemistry, filtration, and safety so you never have to second-guess the work.
  • ✔ Quality you can trust: We use proven parts and equipment, protect your system during service, and document every visit with photos and clear notes for full transparency and long-lasting results.
  • ✔ Full service menu: Weekly/biweekly care, green-to-clean power vacs, openings & closings, precise leak detection, liner installation, equipment upgrades, and salt conversions—one expert team for everything.
  • ✔ On-time & accountable: GPS-tracked arrivals and photo-verified work, so you always know who came, when they arrived, and exactly what was done.
  • ✔ Straightforward pricing: Upfront quotes with no surprises. Many services are priced immediately; complex projects get a fast on-site estimate.

Tell us what you need, and we’ll recommend the fastest, most cost-effective plan to get your pool perfect again.

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Empire Pools • System Services

Expert Pool System Services — Repairs, Upgrades & Custom Solutions

At Empire Pools, we handle all the core systems that keep your pool safe, efficient, and worry-free — from major equipment installs to leak fixes and safety enhancements. Whether you’re troubleshooting a heating issue or planning a complete pad upgrade, our trained techs handle it all with precision.

We bring deep experience, specialized tools, and a relentless focus on doing the job right the first time.

Top General Pool Services We Perform Most Often

  • ✔Heater leak repairs & installations (gas, propane, electric)
  • ✔Pool pump upgrades (energy-efficient & variable-speed models)
  • ✔Auto-Vac system repairs & new unit installs
  • ✔Underground leak detection & pipe repairs
  • ✔Replacement of skimmers, returns & plug main drains
  • ✔Saltwater system installations & conversions
  • ✔Electrical troubleshooting & bonding fixes
  • ✔Light niches, underwater LEDs & spa lighting
  • ✔Polaris Auto Vac installs & system optimization
  • ✔Baby-Loc fence & Loop-Loc cover anchoring repairs
  • ✔Pool openings & pool closings
  • ✔Weekly cleanings & power vacs
  • ✔Seasonal contracts & winter watch service — and more.
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Comprehensive Pool Service Offerings

When it comes to protecting your swimming pool through the harsh Long Island winter, cutting corners simply isn’t an option. At Empire Pools, we perform a meticulous, step-by-step pool closing service designed to safeguard your investment, prevent costly freeze damage, and set you up for a hassle-free reopening next spring.

✅ Regular Pool Maintenance

Regular pool maintenance is essential for keeping your pool clean, safe, and functioning optimally. Our pool service package includes skimming, vacuuming, brushing, filter cleaning, and chemical balancing. By entrusting your pool maintenance to Empire Pools, you can enjoy a worry-free swimming experience.

✅ Pool Inspections

If you are buying or selling a home with a pool, our pool service experts can perform a thorough inspection to assess the condition of the pool and equipment. We will provide a comprehensive report detailing our findings, allowing you to make informed decisions about any necessary repairs or improvements.

✅ Pool Renovations

Transform your pool area with our pool renovation services. Whether you want to update the look of your pool or add new features, our team of pool service professionals can help you create the perfect oasis to suit your style and budget.

✅ Green Pool Recovery

A green pool can be unsightly and unhealthy. Our pool service technicians are experienced in treating and restoring green pools to their former glory. We use specialized chemicals and equipment to eliminate algae and restore your pool's water to a crystal-clear state.

Empire Pools • Long Island, NY

Long Island Pool Service: Your Swimming Oasis Awaits

Keeping your pool sparkling year-round on Long Island takes a team that understands local weather and water. From spring openings to storm clean-ups and mid-season tune-ups, our experienced technicians keep your water clear, safe, and ready whenever you are.

We know how LI winters, salt air, and summer heat affect equipment and chemistry. We protect your finish, optimize circulation and filtration, and handle issues before they become expensive repairs.

  • ✔Personalized plan: We match service level to how you use your pool—family swim, rentals, or low-maintenance getaway.
  • ✔Clear communication: GPS-tracked arrivals, photo proof, and notes after every visit—no guessing what was done.
  • ✔Honest pricing: Upfront quotes and fast estimates for repairs, upgrades, and specialty work.
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Why Choose Empire Pools Inc.

Expertise
Empire Pools boasts a team of highly skilled professionals dedicated to maintaining your pool in pristine condition.
Reliability
Consistently delivering exceptional service, Empire Pools is the dependable choice for all your pool service needs.
Transparency
Clear communication and upfront pricing ensure there are no surprises during your pool service journey.
Flexibility
Our wide variety of services caters to every unique pool and lifestyle—making Empire Pools the perfect fit for you.
TRUSTED COMPANY

LONG ISLAND TRUSTS
OUR POOL SERVICE

With years of experience serving homeowners across Suffolk and Nassau counties, Empire Pools is proud to be one of the most trusted pool service providers in the region.

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Years of Experience

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Experienced Staff

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Happy Clients

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Pools Serviced This Year

Long Island’s Trusted Pool Pros

Real customers. Real results. Join thousands who swim easier with Empire Pools.

25+ YearsServing Suffolk & Nassau
100+ ⭐⭐⭐⭐⭐Google Reviews
4 Service VansGPS-tracked & geo-tagged
48-Hour FixNo green, guaranteed
“Clear in one visit.” We hired Empire after another company struggled. Night and day difference—photos after each visit. — Megan P., Setauket
“On time, every week.” The reminders and ETA texts are awesome. Pool’s never looked better. — Anthony R., Sayville
“Professional & fair.” Tech explained everything, balanced the water perfectly, and followed up the next day. — Diane N., Smithtown
📞 Call Now for Pool Service Help 🗓️ Book Opening • Closing • Power Vac

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In
📞 Call Now for Pool Service Help 🗓️ Request a Quote — Any Service

Our Guarantee

We Stand Behind Our Work

The Empire Pools Guarantee: Satisfaction on Every Service

No matter the job—cleaning, openings/closings, equipment repairs, diagnostics, or specialty treatments—we stand behind our work. If something isn’t right, contact the office and we’ll come back to look into it and make it right.

  • ✓
    Happiness First: Not satisfied after a visit? Tell us. We return to inspect and address service-related issues—promptly and professionally.
  • ✓
    Transparent Next Steps: If a new repair or part is needed, we explain options, pricing, and timelines before any work begins.
  • ✓
    Photo-Verified Work: We document services with notes and images so you can see exactly what was done.
📞 Call 631-928-0225 🗓️ Contact the Office

What Do You Need Today?

Weekly / Biweekly Cleaning Most Popular Pool Opening Spring Pool Closing / Winterize Fall Power Vac / One-Time Clean On-Demand Leak Detection Diagnostic Liner Repair / Replace Estimate

Hire A Professional Pool Cleaning Company

If you see something wrong with your pool, don’t put it off until it’s too late. Empire Pool’s expert maintenance team can immediately assist you in identifying and resolving any issues with your pool. Our in-house pool service professionals have extensive experience dealing with a wide range of difficulties. This includes pump and filter troubles, variable temperatures, etc.

If you’re not sure what the problem is, we’ll be able to diagnose it and fix it so you can get back in your pool as quickly as possible.

Hire Empire Pools

Here’s why you should choose Empire Pools:

  • Fast Diagnosis & Repair: We’ll identify the problem quickly and get your pool back in action ASAP.
  • Experienced Technicians: Our team has years of experience handling a wide range of pool issues.
  • Guaranteed Cleanliness: Our general pool service ensures a crystal-clear, algae-free pool you can enjoy.
  • 24/7 Support: Have a pool question or concern? Our friendly customer service is always available to answer your calls.

Our customer service desk is available 24/7. You can call us for any queries and questions related to the maintenance of inground pools. We will be happy to solve them all.

Choose the Pool Package That Fits Your Backyard — And Your Lifestyle

Our all-inclusive seasonal packages are designed to take the stress out of pool ownership. From opening to closing, we’ve got you covered — with cleaning, chemicals, and priority support included. Lock in your spot today and enjoy worry-free pool care all summer long.

Colossal Package Starting at $2,400 + Tax
Payment Plan Available
20 x 40 & Larger Free Form Pools
Non-rectangle Pools
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Empire Package Popular Starting at $1,950 + Tax
Payment Plan Available
Credit Card on File Required
12 Round Pools
15 Round Pools
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Royal Package Starting at $2,200 + Tax
Payment Plan Available
Up to 18 x 36 Pools
Above Ground Pools up to 15 Rounds
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Winter Watch Plans

Choose the Winter Watch Plan That Fits Your Backyard — And Your Lifestyle

Protect your pool all winter long with professional cover inspections, chemical treatments, and system checks. Empire Pools Winter Watch plans are trusted across Long Island to prevent costly spring surprises.

On-Demand Plan
$175.00 / Month
  • ✔ Cover Debris Removal
  • ✔ Excess Water Removal
  • ✔ Cover Spring Tension Checked
  • ✔ Chlorine & Algaecide Dosed
  • ✔ Waterbags & Winter Plugs Checked
  • ✔ Pool Water Level Checked
  • ✔ Month-To-Month Flexibility
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3-Month Prepaid
$119 / Month
Popular
  • ✔ All On-Demand Services
  • ✔ Priority Route Scheduling
  • ✔ Save $56+ Over Monthly Plan
  • ✔ 3 Visits Minimum
  • ✔ November–January Coverage
  • ✔ Waterbag & Cover Spring Extras Available
  • ✔ CC On File Required
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5–6 Month Prepaid
$99.00 / Month
  • ✔ Full Off-Season Coverage (Nov–April)
  • ✔ All Services From Other Tiers
  • ✔ Best Value (Save Up To $450)
  • ✔ 6 Visits Minimum
  • ✔ Filter Watch & Water Chemistry Check
  • ✔ Text & Photo Logs Of Any Issues
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Need Help Deciding?

We’ll Point You To The Right Package—Fast

Not sure which pool service you need?

Text us a photo of your pool and a quick note — we’ll point you to the right service fast.
Text “Pool Service Help”

Empire Pools • Service Area

Where We Service on Long Island

We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.

  • ✔ Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
  • ✔ Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
  • ✔ Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
  • ✔ Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.
Call Now to Check Coverage Request a Quote
FREQUENTLY ASKED QUESTIONS

General Pool Services — Answers to the Most Common Questions

A quick guide to what we do, where we work, how scheduling and pricing work, and how to get started—without the runaround.

What types of pool services do you offer?

Openings & closings, weekly/bi-weekly maintenance, Power Vac, leak detection, liner replacements, safety cover installs, equipment upgrades (pumps, filters, heaters, heat pumps), salt-system conversions, automation, and repairs.

We also offer diagnostic visits, green-to-clean recoveries, and tailored seasonal packages.

Do you service both in-ground and above-ground pools?

Yes—most in-ground, semi-inground, and above-ground pools. Custom shapes welcome.

How far in advance should I schedule my service?

For peak season (spring & early summer), book 1–2 weeks ahead. Urgent issues? Call and we’ll fit you into the next available window.

Can I book multiple services at once?

Absolutely—bundle openings/closings, cleanings, and equipment work to save time and consolidate visits.

Do you provide pricing upfront?

Yes—most jobs are priced upfront after a quick photo review or brief call. Complex repairs may require on-site diagnosis first.

You’ll always approve the price before we proceed—no surprises.

Are your technicians certified or licensed?

Yes—trained, certified, background-checked, and fully insured. We do not subcontract—our in-house team arrives uniformed and accountable.

Do you work year-round or only during pool season?

We operate year-round for service, repairs, diagnostics, liners, equipment, and planning.

How will I know when my technician is coming?

You’ll receive a confirmation, reminders, and a same-day arrival text when we’re en route.

Do you require payment upfront?

We offer flexible options—many services are prepaid or paid at completion. Larger projects may require a deposit.

Credit cards can be securely stored via a texted link—no logins, safe, and convenient.

Can I switch from chlorine to saltwater with your help?

Yes—we install and balance salt systems, confirm sizing, and train you on operation and care.

What should I do if I suspect a leak?

Call us. We perform pressure tests, dye tests, and step-by-step isolation to locate leaks.

We’ll outline repair options and timelines clearly before work begins.

Do you handle emergency repairs or green pool recoveries?

Yes—call for the fastest response. We triage leaks, equipment failures, and green-to-clean turnarounds.

Do you replace liners, filters, pumps, or heaters?

Yes—we replace and install liners and all major equipment, including energy-efficient upgrades.

What areas do you service on Long Island?

Nassau and Suffolk counties. Not sure if we cover your town? Call 631-928-0225 and we’ll confirm.

Why should I choose Empire Pools over other companies?

25+ years local experience, in-house certified techs, and 100+ five-star reviews.

Geo-tracked vans, clear communication, photo documentation, and guaranteed workmanship.

How do I get started?
Call 631-928-0225 Request Service

Text a few pool photos for the fastest quote. We’ll confirm options and schedule your visit.

Book Your Pool Service Today!

For all your pool service needs, make sure to call Empire Pools. We’ll get you scheduled fast and keep your water crystal-clear.

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