Empire Pools

Seasonal Contract — Worry-Free Pool Care All Season

Set-and-forget service with scheduled maintenance, professional water testing & balancing, visit summaries, and priority support across Suffolk & Nassau

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Seasonal Contract • Long Island

Seasonal Contract — From Opening to Closing, We Handle It

One simple plan for the whole season: reliable opening, routine care, mid-season service, and a proper closing—so you stay swim-ready without the hassle.

Professional Opening — cover off & start-up

Restore fittings, prime equipment, balance water, and document start-up readings.

Swim-ready start

Recurring Care — skim, brush, baskets

Visit cadence tailored to your pool: debris removal, brush, and basket clears.

Consistent upkeep

Chemistry Program — test & balance

Monitor FC/TC, pH, TA, CH, CYA; dose as needed to keep water safe and clear.

Stable water

Filter Service — mid-season clean

Scheduled DE/cartridge soak or sand check; reset PSI baseline for the second half.

Restored flow

Equipment Checks — leaks & noise

Inspect pump, filter, heater/SWG for issues; address small problems early.

Preventative care

Priority Scheduling — faster response

Seasonal clients get front-of-line access for in-season repair or add-on services.

VIP slotting

Professional Closing — blow lines & cover

Blow out and plug lines, drain equipment, balance winter chemistry, secure cover.

Winter-ready

Photos & Notes — transparent service

You’ll receive time-stamped photos and simple visit summaries all season.

Clear records
What Is a Seasonal Contract?

Season-Long Pool Care with Predictable Visits, Clear Scope & Priority Support

A Seasonal Service Contract provides scheduled maintenance—weekly or bi-weekly—plus proactive checks and priority support from opening through closing. You get consistent clarity, safe balance, and fewer surprises with transparent billing and photo-verified service notes.

How It Works
  • Onboarding & schedule lock: route assignment, preferred day/time window, and text ETA updates.
  • Visit checklist: skim/vac as needed, brush, empty baskets, full water test & balance, and quick equipment visual.
  • Equipment oversight: confirm pump/VS schedules, salt-cell output/cleanliness, pressure trends, and leaks.
  • Filter cadence: backwash/clean recommendations and optional mid-season deep clean add-on.
  • Storm/vacation flexibility: weather shifts and holds handled with priority rescheduling.
What You Receive
  • Photo logs & readings after each visit with notes on dosing and any issues observed.
  • Simple billing: monthly auto-bill for the season or pay-in-full options; preferred rates for approved add-ons.
  • Priority options: bundle opening/closing dates, mid-season filter service, and spa coverage.
  • Renewal reminders and end-of-season status so you start next year ahead.
YOUR APPOINTMENT

What to Expect on the Day of Your Seasonal Contract Service

Our Seasonal Contract Service provides complete, ongoing care for your pool. Depending on the package, this includes weekly, bi-weekly, or monthly visits for cleaning, chemistry, and equipment checks.

Step-by-Step Timeline

  • Arrival & check-in — We review your pool’s current condition and confirm your selected package plan.
  • Water testing & balancing — Chemicals are adjusted each visit to keep water safe and crystal clear.
  • Skimming & vacuuming — Leaves, dirt, and debris are removed for peak circulation.
  • Brushing & cleaning — Walls, tile lines, and steps brushed as part of each cleaning cycle.
  • Equipment inspection — Pumps, filters, and heaters checked and logged.
  • Final notes — You’ll get a written or digital service summary each visit.

What to Have Ready — It Speeds Up the Visit

  • Gate access to the pool and equipment pad.
  • Power and water available for system use if needed.
  • Any special instructions (pets, cover, toys, etc.) communicated in advance.

After the Visit

  • You’ll receive ongoing reports so you always know your pool’s condition.
  • Adjustments and repairs suggested if any issues are identified.
Book Seasonal Contract Service Request a Quote

Choose the Pool Package That Fits Your Backyard — And Your Lifestyle

Our all-inclusive seasonal packages are designed to take the stress out of pool ownership. From opening to closing, we’ve got you covered — with cleaning, chemicals, and priority support included. Lock in your spot today and enjoy worry-free pool care all summer long.

Colossal Package Starting at $2,400 + Tax
Payment Plan Available
20 x 40 & Larger Free Form Pools
Non-rectangle Pools
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Empire Package Popular Starting at $1,950 + Tax
Payment Plan Available
Credit Card on File Required
12 Round Pools
15 Round Pools
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Royal Package Starting at $2,200 + Tax
Payment Plan Available
Up to 18 x 36 Pools
Above Ground Pools up to 15 Rounds
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Winter Watch Plans

Choose the Winter Watch Plan That Fits Your Backyard — And Your Lifestyle

Protect your pool all winter long with professional cover inspections, chemical treatments, and system checks. Empire Pools Winter Watch plans are trusted across Long Island to prevent costly spring surprises.

On-Demand Plan
$175.00 / Month
  • ✔ Cover Debris Removal
  • ✔ Excess Water Removal
  • ✔ Cover Spring Tension Checked
  • ✔ Chlorine & Algaecide Dosed
  • ✔ Waterbags & Winter Plugs Checked
  • ✔ Pool Water Level Checked
  • ✔ Month-To-Month Flexibility
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3-Month Prepaid
$119 / Month
Popular
  • ✔ All On-Demand Services
  • ✔ Priority Route Scheduling
  • ✔ Save $56+ Over Monthly Plan
  • ✔ 3 Visits Minimum
  • ✔ November–January Coverage
  • ✔ Waterbag & Cover Spring Extras Available
  • ✔ CC On File Required
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5–6 Month Prepaid
$99.00 / Month
  • ✔ Full Off-Season Coverage (Nov–April)
  • ✔ All Services From Other Tiers
  • ✔ Best Value (Save Up To $450)
  • ✔ 6 Visits Minimum
  • ✔ Filter Watch & Water Chemistry Check
  • ✔ Text & Photo Logs Of Any Issues
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Need help deciding?

We’ll Help You Pick The Right Service To Solve Your Issue

Not sure where to start?
From openings and closings to cleanings, repairs, and upgrades — we’ll guide you step-by-step.

Send us a quick photo or description and we’ll point you toward the right service, with clear pricing and options.

Prefer hands-on guidance?
Our team listens to your goals, checks your current setup, and maps the right path forward.

Expect expert advice, straightforward choices, and fast scheduling.

Why Choose Empire Pools Inc. for a Seasonal Contract

Expertise
Season-long care planned by certified techs: route optimization, proactive chemistry targets, filter cycle timing, salt-cell monitoring, and variable-speed pump scheduling to keep water clear and equipment protected from April through closing.
Reliability
Locked-in weekly/bi-weekly windows, route updates by text, and storm-recovery priority. Backup techs and stocked trucks mean skipped visits are rare—and rescheduled fast when weather intervenes.
Transparency
Clear scope and pricing up front: labor-only or chemicals-included, what’s covered each visit, and preferred rates for add-ons. You get photo logs, water readings, and notes every appointment—no surprises at renewal.
Flexibility
Build the plan that fits: weekly or bi-weekly, opening/closing add-ons, mid-season filter cleans, vacation adjustments, and spa coverage. Works with salt systems and VS pumps—serving Nassau & Suffolk.

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In
📞 Call Now for Pool Service Help 🗓️ Request a Quote — Any Service

Our Guarantee

We Stand Behind Our Work

The Empire Pools Seasonal Contract Guarantee

With a Seasonal Service Contract, our goal is consistent clarity, safe balance, and reliable operation all season. If results or service fall short of the plan terms, contact the office—we’ll review your account, re-check the pool, and make service-related adjustments in line with your contract.

  • ✓
    Happiness First: Not satisfied with weekly/bi-weekly visit outcomes? Tell us. We return to assess and correct service-related issues covered by your plan—promptly and professionally.
  • ✓
    Transparent Next Steps: If underlying causes are found (e.g., equipment failure, circulation limits, heavy debris loads, extreme weather, leaks), we’ll explain options, pricing, and timelines before any additional work.
  • ✓
    Photo & Reading Verification: We document visit checklists, chemistry readings/dosing, and equipment notes so you can see exactly what was done and why.
📞 Call 631-928-0225 🗓️ Contact the Office
Referral Program

Referral Rewards

Earn $50 every time you refer a friend — they save $50 too.

Love our service? Share it with neighbors and friends. When they book, you’ll both get rewarded — no limits, stack as many credits as you like.

Refer by Phone Send a Referral Link

Credits applied after your referral completes their first paid service with Empire Pools.

Card on File Policy

Secure Card on File — Required to Schedule Service

To streamline scheduling and protect against delays, a credit/debit card on file is required for all service visits. Setup is quick and secure—done from your phone or computer—so we can dispatch your technician without payment hassles.

The easiest way: text the word “LINK” to 631-928-0225. You’ll receive a secure payment link to enter your card details in the privacy of your home. Once submitted, you’ll get an instant confirmation text that your information is safely stored and your account is ready for service.

Why We Require It — faster, smoother service

Card-on-file keeps visits on schedule, prevents return trips for payments, and speeds up approvals for add-ons you request.

Zero friction scheduling

How It Works — text “LINK”

Text LINK to our office number. Tap the secure link we send, complete your info, and submit. You’ll receive an immediate success text.

2-minute setup

Security & Compliance — bank-level protection

Cards are tokenized and stored by our PCI-DSS compliant processor. We do not store your full card number on our systems.

Encrypted • Tokenized

When We Charge — only for approved work

Your card is used after services are performed or when you approve estimates/add-ons. Itemized receipts are texted or emailed.

Transparent billing

Holds / Pre-Auths — what to expect

A small verification or pre-authorization may appear temporarily; it’s released per your bank’s policy.

Standard banking practice

Multiple Properties — keep accounts organized

We can associate one card with multiple addresses or keep separate cards per property—your choice.

Flexible account setup

Update or Remove — you're in control

Update or remove your card at any time—text LINK for a new secure form or contact the office.

Easy self-service

Receipts & Records — instant proof

Every charge generates an itemized receipt via text/email for your records and warranty support.

Automatic receipts
FREQUENTLY ASKED QUESTIONS

Seasonal Pool Service Contracts — Top 15 FAQs

Everything homeowners ask about coverage, visit frequency, chemicals, billing, weather policies, and how to customize a plan that fits your pool and budget.

What is a seasonal pool service contract?

A fixed-term plan (typically spring–fall) that bundles routine maintenance, priority scheduling, and preferred pricing into one predictable agreement. It sets visit frequency, what’s included, and how billing works—no surprises.

What’s included in a standard plan?

Scheduled visits (weekly or bi-weekly), skimming/vac as needed, brushing, basket cleaning, and basic water testing/balancing.

Mid-season equipment check (pump/filter/heater visuals) and service notes after each visit. Add-ons (open/close, chemicals) can be bundled.

How often are visits?

Most homeowners choose weekly service during peak season and bi-weekly during shoulder weeks. We’ll recommend cadence based on tree cover, bather load, and equipment performance.

Are chemicals included?

Plans can be “labor only” or “labor + chemicals.” Chemical-included plans cover routine sanitizers and balancers per visit.

Specialty treatments (e.g., heavy algae, stains) are quoted separately unless you select a premium package.

Do openings and closings come with the contract?

They can. Many clients bundle opening and closing for priority dates and package pricing. If you already have opening/closing handled, we’ll write maintenance-only terms.

How much does a seasonal contract cost?

Pricing depends on pool size/shape, visit frequency, debris load, and whether chemicals/opening/closing are included. We provide a clear, line-item quote before you commit.

How does billing work?

Choose monthly auto-bill for the season or pay in full up front for a discount (when available). Any approved extras (e.g., parts) are invoiced separately with your authorization.

Can I customize what’s included?

Yes—weekly vs bi-weekly, chemical-included vs labor-only, add vacuuming, filter cleans, salt checks, or mid-season tune-ups. We tailor the plan to your pool and expectations.

What happens if it rains or the weather is bad?

Safety first. We adjust the schedule during storms and resume ASAP. After severe weather, we prioritize debris removal and chemistry recovery to protect your water and equipment.

What if algae shows up between visits?

Let us know right away. We’ll guide a quick recovery or schedule a treatment. Some plans include limited no-charge touch-ups; others bill at a preferred contract rate.

Can I pause or skip visits during vacation?

Yes—give us advance notice to adjust the route. We’ll recommend a pre-vacation balance and post-vacation check so water stays clear.

What do you need from me on service day?

Gate access, pets secured, and water level mid-skimmer if possible.

If your system is locked or automated, let us know codes/schedules so we can verify operation.

Do you service salt systems and variable-speed pumps under contract?

Absolutely. We check cell output/cleanliness, confirm VS pump schedules, and note any parts that may need attention. Repairs are quoted separately at preferred rates.

How quickly can I start a seasonal plan?

Most start within a few days, depending on route capacity. Share photos and basic dimensions, pick weekly/bi-weekly, choose chemical option, and we’ll lock your first visit.

How do renewals and cancellations work?
Call 631-928-0225 Request a Seasonal Contract

Contracts outline term dates, renewal options, and notice periods (typically simple written notice before the next billing cycle). We’ll send renewal reminders so you keep priority scheduling.

Lock In Your Seasonal Service Contract

One plan, the whole season: priority opening, weekly/bi-weekly maintenance, mid-season equipment checks, algae prevention, and closing support—billed predictably with preferred pricing on repairs and supplies.

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