1) Information We Collect
- Contact & Service Details: name, email, phone, service address, images you send (e.g., pool photos), and notes about your pool and requested services.
- Transaction Info: invoices, payments, and booking history (processed via our trusted billing partners).
- Technical Data: IP address, device/browser type, pages visited, and cookie identifiers.
2) How We Use Information
- Provide and schedule services; send confirmations, updates, and reminders.
- Respond to inquiries, quotes, and customer support requests.
- Improve our website and services; measure ad and site performance.
- Send service notices and (with consent or where permitted) promotions you can opt out of anytime.
- Detect, prevent, and address security or fraud; comply with legal obligations.
3) Cookies & Similar Technologies
We use cookies, pixels, and similar technologies for site functionality, analytics, and advertising (including
Google Ads/remarketing). You can control cookies in your browser settings and Google Ads settings.
Learn how Google uses data: Google’s partner-sites policy.
4) When We Share Information
We do not sell or rent personal information. We share only with:
- Service providers that help us operate (e.g., scheduling/CRM, payment processing, email/SMS, analytics, advertising platforms). They must safeguard data and use it only for our instructions.
- Legal, safety, and compliance purposes when required by law or to protect rights, safety, and property.
5) Your Choices & Rights
- Access/Update/Delete: request a copy, correction, or deletion of your data (subject to legal retention).
- Marketing Opt-Out: use unsubscribe links or contact us to stop marketing messages.
- Cookie Controls: adjust browser settings and Google Ads preferences; some features may not function without cookies.
6) Data Security & Retention
We use reasonable administrative, technical, and physical safeguards. No internet transmission is 100% secure.
We retain information for as long as needed to provide services, for legitimate business purposes, and to meet legal requirements.
7) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
8) Links to Other Sites
We may link to third-party websites. We are not responsible for their content or privacy practices.
9) Changes to This Policy
We may update this Policy. We will post the new version with an updated “Effective” date at the top of this page.
10) Contact Us
Empire Pools, Inc.
1340 Lincoln Ave, Suite 14, Holbrook, NY 11741
Phone: 631-928-0225
Email: empirepoolsinc@gmail.com
