POOL PUMP REPAIR • Long Island, NY

Pool Pump Repair on Long Island

Empire Pools repairs, rebuilds, and replaces pool pumps across Suffolk and Nassau County. From no-priming issues, loud bearings, and leaks to full variable-speed pump upgrades, our techs diagnose the real problem at the pad so your circulation is quiet, efficient, and reliable again.

What to Expect

Quiet, Reliable Pump Performance for Long Island Pools

Your pool pump is the heart of the system — when it’s noisy, leaking, or failing to prime, everything else falls apart. On each visit we inspect the pump, pad, and plumbing as a system. We check for suction leaks, clogged baskets, worn lids and o-rings, failing shaft seals, bad bearings, and electrical issues. We test amp draw and performance against the pump’s rating so you’re not just “hoping” it’s moving water. When replacement makes more sense than repair, we’ll walk you through options, including energy-saving variable-speed upgrades sized correctly for your pool and filter. Before we leave, we confirm priming, flow, and pressure, and we show you how to run your pump for your specific setup and usage.

What’s Included

  • Full visual inspection of the pump, pad, and surrounding plumbing for leaks and stress.
  • Check and clean pump basket and verify proper water level and suction conditions.
  • Inspection of lid, lid o-ring, unions, and fittings for air leaks that cause priming problems.
  • Motor diagnostics: listen for bearing noise, check amp draw, and verify proper voltage.
  • Assessment of mechanical seal, housing, and drain plugs when leaks are present.
  • Recommendations for repair vs. replacement, including options for variable-speed upgrades.
  • Programming and setup help for timers and VS pumps so run times match your pool’s needs.
  • Verification of proper priming, flow, and filter pressure before we leave.
  • Clear explanation of what we found, what we did, and any next steps to protect the system.
  • Note: Every pump and pad setup is different. Pool Pump Repair is call for pricing so we can quote based on the actual problem, equipment, and access at your home.

Why Choose Empire Pools

  • Decades of hands-on experience with Long Island pump installations and retrofits.
  • We look at the whole system, not just the pump — plumbing, filter, and electrical all matter.
  • Honest repair vs. replace recommendations based on age, noise, and efficiency.
  • Expertise in variable-speed pumps to help cut electric costs and reduce noise.
  • Clean, labeled work so you know which valves do what after we leave.
  • Fast response for noisy, leaking, or non-priming pumps during peak season.
  • Goal: a quiet, reliable pump that circulates properly and protects your investment.
Call for pricing

What Pump Repair Customers Say

★★★★★

“Our Holbrook pump screamed so loud you could hear it from the street. Empire swapped it, set the schedule, and now it’s whisper-quiet.” — D. Russo, Holbrook

★★★★★

“In Patchogue the pump kept losing prime every morning. They found an air leak at the lid and bad unions, fixed it, and it’s been solid ever since.” — M. Alvarez, Patchogue

★★★★★

“Medford electric bills dropped after they upgraded us to a variable-speed pump and programmed it right for our filter and hours.” — C. Bennett, Medford

★★★★★

“Near Corey Beach in Blue Point the pad takes a beating from salt air. Empire caught a small leak at the seal before it turned into a full motor failure.” — J. Harper, Blue Point

★★★★★

“Our Massapequa pump died on a hot weekend. They were honest that replacement made more sense than sinking money into a 15-year-old unit.” — K. Simone, Massapequa

See 105+ five-star reviews →

Pool Pump Repair — FAQs

How do I know if my pump needs repair or replacement?
Signs like grinding noise, constant tripping, leaks at the base, or repeated priming issues usually mean the pump needs attention. On site we’ll look at age, condition, and performance. Sometimes a seal, lid, or plumbing fix is enough; other times a full replacement is the smarter, more reliable choice.
Can you repair my existing pump, or do you only replace them?
We do both. If your pump is relatively new and the problem is contained (seal, lid, unions, wiring), repair can make sense. If the motor is failing, the pump is undersized, or it’s very old, we’ll price both repair and replacement so you can decide what’s best for your budget and long-term reliability.
Do you install variable-speed pool pumps?
Yes. We install and set up variable-speed pumps across Long Island. We size them to your pool and filter, program run times/speeds, and show you how to adjust the schedule so you can save on electric without sacrificing water quality or circulation.
What brands of pump can you work on?
We work on most major brands commonly found on Long Island pads, including popular single-speed and variable-speed models. If your pump is unusual or discontinued, we’ll let you know what parts are available and what makes the most sense going forward.
How fast can you get here if my pump fails during the season?
During peak season we reserve slots for urgent circulation issues. If your pump suddenly stops or starts leaking heavily, let us know when you call or send photos. We’ll prioritize no-circulation situations so the water doesn’t turn on you while you’re waiting.
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