Pool Filter Cleaning – Keep Your Water Flowing Clear

Professional disassembly, deep cleaning, and reassembly of cartridge, DE, or sand filters to improve flow, reduce pressure, and help your system run cleaner and more efficiently.

Serving Long Island, Nassau & Suffolk County

Empire Pools
4.3
Based on 188 reviews
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Filter Cleaning Service

Professional Filter Cleaning — Suffolk & Nassau County

Restore flow, drop PSI, and protect equipment life — we deep-clean cartridge, D.E., and sand filters so your water stays clear and circulation strong.

105+ Five-Star Reviews ★★★★★Local, Licensed & Insured Family-Owned in Long Island

Why schedule your filter cleaning now?

  • High PSI strains pumps/heaters and reduces turnover — risking algae and cloudy water.
  • Clogged media channels and tears spread when debris and oils harden on the element.
  • Routine cleaning extends equipment life and lowers chemical/electric costs.
What’s Included in Your Filter Cleaning
  • Pre-inspection & baseline PSI reading
  • Full disassembly of housing (cartridge/D.E.) or backwash cycle (sand)
  • Degrease/soak & rinse elements; clean tank, manifold, laterals
  • O-rings inspected, cleaned, and lubricated; lids re-sealed
  • D.E. recharge to manufacturer spec or sand bed check
  • Post-clean PSI reading & leak check
  • Condition report on cartridges/grids/sand with replacement options
  • Photo documentation for your records
Trusted on Long Island — 105+ 5-Star Reviews
★★★★★
“PSI dropped 10 points and the returns are powerful again. Water cleared up in a day.”
— Nina K., Smithtown
★★★★★
“They disassembled the D.E. filter, cleaned the grids, replaced the O-ring, and recharged perfectly.”
— Evan P., Massapequa
Why Choose Empire Pools
105+ verified 5-star reviews across Suffolk & Nassau.
25+ years servicing cartridge, D.E., and sand filters.
Licensed & insured technicians with photo-verified work.
Complete workflow: degrease/soak, D.E. recharge, O-ring service, PSI verification.
Transparent flat-rate pricing with clear add-ons only when needed.
Fast scheduling and responsive local support.

Filter Cleaning — Quick FAQs

Aligned with your system checklist (cartridge, D.E. grids, and sand), from PSI readings to safe media cleaning.

  • Do you perform acid washing of elements?
    Not by default — we start with a degrease/soak and rinse. If scaling remains, an acid rinse is an optional add-on at $125 + tax. We’ll only recommend it when it’s truly beneficial for your elements.
  • How do you service each filter type?
    Cartridge/D.E.: full disassembly, soak/rinse, tank and manifold cleaning, O-ring lube, reassembly, and (for D.E.) recharge to spec. Sand: backwash/rinse cycle and inspection of laterals; sand changes are scheduled as a separate service if needed.
  • How often should I clean my filter?
    Whenever pressure rises ~8–10 PSI above your clean baseline, or at least 2–3 times per season depending on use, debris load, and water features.
  • Will you check pumps/heaters or salt cells?
    We verify circulation/pressure and look for leaks around the equipment pad. Salt-cell cleanings and heater services can be added or scheduled separately if needed.
  • How long does a filter cleaning take?
    Typically 45–90 minutes depending on filter type/size, debris load, and access.
  • Do I need to be home and how do I handle payment?
    Being home isn’t required—just ensure access to equipment and power. If you’re not home, a card on file is required. Text the word “link” to 631-928-0225 to securely upload your card (no logins or calls).
  • Do you adjust chemicals after cleaning?
    We verify strong circulation post-service and can recommend chemistry adjustments or a Chemical Visit if clarity issues persist from pre-existing conditions.
  • Which filter brands/models do you service?
    All major brands and sizes of cartridge, D.E., and sand filters. We stock common O-rings/gaskets and will source OEM elements if replacement is recommended.

Filter Cleaning • Long Island

Professional Filter Cleaning — Restore Flow, Clarity & Efficiency

High PSI, cloudy water, or weak returns? We deep-clean your filter to factory-like performance and document a fresh PSI baseline so you know when it’s time again.

Disassemble & Inspect — safe teardown

Open housing, remove grids/cartridges/standpipe; check laterals or manifolds for damage.

Everything accounted

Deep Clean — hose & soak

Rinse fines; soak DE grids/cartridges in cleaner to remove oils and scale buildup.

Media restored

O-Rings & Seals — lube & replace

Inspect lid, union, and drain seals; lube or replace to prevent air/leaks.

Airtight system

Correct Media Charge — DE/sand/cartridge

Charge DE by weight; verify sand condition; seat cartridges properly.

Spec-compliant

Reassemble & Start-Up — leak check

Close up, prime system, bleed air; confirm no drips and proper circulation.

Running right

PSI Baseline — clear benchmark

Record clean filter PSI so you know the +8–10 PSI trigger for next service.

Easy maintenance

Backwash/Interval Tips — simple plan

Give you a schedule based on bather load, trees, and season to stay clear.

Fewer surprises

Photos & Notes — documented

Provide time-stamped photos and recommendations for any worn parts.

Transparent work
YOUR APPOINTMENT

What to Expect on the Day of Your Filter Cleaning Service

Our professional filter cleaning restores flow, clarity, and efficiency for DE, cartridge, and sand systems. We follow a safe teardown and deep-clean process, then reassemble and set a clean PSI baseline you can rely on.

Step-by-Step Timeline

  • Arrival & inspection — We verify system type, record starting PSI, and confirm symptoms (cloudy water, weak returns).
  • System prep — Power down, isolate, and safely relieve pressure before opening the filter housing.
  • Disassembly — Remove grids/cartridges or access sand internals; inspect manifolds, laterals, and internal parts.
  • Deep cleaning — Rinse and/or soak media to remove oils and scale; clean the tank and inspect O-rings and seals.
  • Reassemble & recharge — Seat components, lube/replace seals as needed, and set correct DE/sand charge or cartridge placement.
  • Final checks — Start up, bleed air, leak check, and document your new clean PSI baseline with care instructions.

What to Have Ready — It Speeds Up the Visit

  • Clear access to the equipment pad and filter area.
  • Power available to the pump/equipment and a nearby hose bib if possible.
  • Pets secured and the surrounding deck kept clear for safe work.

After the Visit

  • You’ll receive a digital service summary with photos, notes, and your clean PSI baseline.
  • Use the baseline: plan to backwash (DE/sand) or rinse cartridges when PSI rises 8–10 over clean.
  • Monitor flow and pressure for the first few cycles to confirm optimal performance.

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In

Card on File Policy

Secure Card on File — Required to Schedule Service

To streamline scheduling and protect against delays, a credit/debit card on file is required for all service visits. Setup is quick and secure—done from your phone or computer—so we can dispatch your technician without payment hassles.

The easiest way: text the word “LINK” to 631-928-0225. You’ll receive a secure payment link to enter your card details in the privacy of your home. Once submitted, you’ll get an instant confirmation text that your information is safely stored and your account is ready for service.

Why We Require It — faster, smoother service

Card-on-file keeps visits on schedule, prevents return trips for payments, and speeds up approvals for add-ons you request.

Zero friction scheduling

How It Works — text “LINK”

Text LINK to our office number. Tap the secure link we send, complete your info, and submit. You’ll receive an immediate success text.

2-minute setup

Security & Compliance — bank-level protection

Cards are tokenized and stored by our PCI-DSS compliant processor. We do not store your full card number on our systems.

Encrypted • Tokenized

When We Charge — only for approved work

Your card is used after services are performed or when you approve estimates/add-ons. Itemized receipts are texted or emailed.

Transparent billing

Holds / Pre-Auths — what to expect

A small verification or pre-authorization may appear temporarily; it’s released per your bank’s policy.

Standard banking practice

Multiple Properties — keep accounts organized

We can associate one card with multiple addresses or keep separate cards per property—your choice.

Flexible account setup

Update or Remove — you're in control

Update or remove your card at any time—text LINK for a new secure form or contact the office.

Easy self-service

Receipts & Records — instant proof

Every charge generates an itemized receipt via text/email for your records and warranty support.

Automatic receipts

Empire Pools • Service Area

Where We Service on Long Island

We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.

  • Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
  • Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
  • Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
  • Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.

Want a quick way to see all areas we serve across Long Island—including every town we cover in Nassau and Suffolk County? You can review our full all-areas-served overview any time.

View all areas we serve
Pool Filter Cleaning

Pool Filter Cleaning — Quick FAQs

Full breakdown and deep cleaning of your pool filter so it can actually do its job and keep the water clear. Professional filter cleaning starts at $285 plus tax, depending on filter type and condition.

What does your pool filter cleaning service include?

We fully disassemble the filter, inspect internal parts, and deep clean the grids, cartridges, or sand system as needed. After cleaning, we reassemble everything, check for leaks, and confirm proper operating pressure. Service starts at $285 plus tax.

How do I know if my pool filter needs to be cleaned?

Signs include weak water flow, high filter pressure, cloudy water, or the pool getting dirty again soon after cleaning. Dirt or debris blowing back into the pool from the returns is another red flag. A professional cleaning starting at $285 plus tax usually solves these issues.

How often should a pool filter be professionally cleaned?

Most pools should have the filter professionally cleaned at least once per season, and some high-use or heavily landscaped pools may need more frequent service. Internal cleanings for cartridge and DE filters are especially important. Our filter cleaning service starts at $285 plus tax.

What types of pool filters do you clean?

We clean cartridge, DE, and sand filters for both inground and above-ground pools. Each filter type has a specific process for disassembly, cleaning, and recharging or backwashing. Pricing starts at $285 plus tax, based on filter style and size.

Will filter cleaning help with cloudy or dirty pool water?

Yes — a clogged or dirty filter can’t capture debris effectively, which leads to cloudy or dirty water. Once the filter is properly cleaned and flow is restored, your circulation and sanitation work much better. Our deep cleaning service starts at $285 plus tax.

Do you check for worn or damaged filter parts during cleaning?

Yes, while the filter is apart we inspect cartridges, grids, laterals, o-rings, and manifolds for cracks, tears, or heavy wear. If anything needs replacement, we’ll let you know and review pricing before any extra work is done. The base cleaning starts at $285 plus tax, with parts billed separately.

Book Your Filter Cleaning Today!

High PSI, cloudy water, or weak returns? Empire Pools performs full teardown and deep cleaning for DE, cartridge, and sand filters—soak, reassemble, recharge, and document a clean PSI baseline to restore flow and clarity fast.

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Apsp Certified Service Professional
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