Top-Rated Pool Service Experts on Long Island — Cleanings, Repairs & More

Comprehensive pool care done right: weekly cleanings, equipment upgrades, liner replacements, and leak detection — backed by 25+ years of trusted local experience.

Over 100 5-Star Reviews in Suffolk & Nassau
Licensed & Insured
Serving Suffolk & Nassau Counties
Empire Pools
4.2
Based on 165 reviews
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Pool Services Offered:

Pool pump making loud noises, leaking, or losing pressure? Our certified techs replace faulty pumps fast — often same-day. You’ll get quiet, efficient performance backed by expert installation and long-term reliability.

Our Pool Pump Replacement Service includes:

Vinyl liners can slip out of the coping track due to age, weather, or improper installation — leaving your pool exposed and at risk. Our trained techs use hot water and specialty tools to safely reset your liner into place without tearing or damage. We’ll restore the fit and extend the life of your liner.

Our Liner Out Of  Track Service includes:

A torn liner doesn’t mean you need a full replacement. Our certified liner repair techs can patch rips, seal seams, and stop leaks — saving you thousands. Fast, honest, and professional solutions for Long Island pool owners.

Our full Liner Repair Service includes:

Get your pool summer‑ready with our expert prep service, designed to make opening day stress‑free, clean, and fully functional.

Our full Summerizing Service includes:

Protect your pool from freezing temperatures and costly spring repairs with Empire Pools’ full winterization service, trusted by homeowners across Long Island.

Our Winterizing Pool Service includes:

Our Winter Watch service is designed to help protect your pool investment through the off-season. Ideal for Long Island homeowners who want peace of mind during harsh winters.

What’s Included with Winter Watch Service:

Keep your pool pristine, safe, and ready to enjoy without lifting a finger. Our weekly service is tailored for Long Island pool owners who want consistent, reliable care from certified professionals.

What’s Included in Weekly Maintenance:

Seasonal Pool Maintenance Service – One Package, Full-Season Peace of Mind

Take the stress out of pool ownership with our all-in-one seasonal care plan. Designed for Long Island homeowners who want everything handled from spring to fall, this package includes every essential service to keep your pool running perfectly all season long.

What’s Included in Our Seasonal Maintenance Plan:

Do You Need Any Help?


Request a Quote

Full Leak Detection Service – Fast, Accurate, and Pinpoint Precise

Water loss can cost you hundreds each month — don’t wait until it becomes a major issue. Our expert leak detection service is designed to identify and isolate leaks quickly using industry-leading technology and diagnostic experience built over 25 years in the field.

What We Check With A Full Service:

Green to Clean Pool Service – Crystal Clear Results, Guaranteed

Don’t let algae take over your summer. If your pool has gone green, we can bring it back to life — safely, efficiently, and without draining unless necessary.

What’s Included with Green To Clean Service:

Power Vac Service – Deep-Clean Restoration for Dirty Pools

If your pool has gone too far for a regular vacuum, a Power Vac Service is the reset button. Whether it’s from a storm, weeks of neglect, or a late-season swamp, we’ve got the tools to bring your pool back to life — fast.

What’s Included:

Saltwater Pool Conversions – Upgrade Your Pool, Upgrade Your Life

Ditch the harsh chlorine and switch to a low-maintenance, soft-water salt system — installed by Empire Pools, Long Island’s trusted saltwater conversion experts.

Why Convert to Salt?

 

From simple fixes to full-scale upgrades, our general pool service work covers everything your equipment, pad, plumbing, and protection systems need. Whether you’re dealing with a failing heater, outdated safety fence, or underground leak, we handle the job with expert precision — above and below ground. Fully licensed, expertly trained, and stocked with OEM parts.

 

A Loop-Loc cover is one of the safest, most durable ways to protect your pool during the off-season — and our certified installation ensures it performs exactly as intended. Whether you’re replacing an old tarp or upgrading to meet code, we handle every step with precision and care, so your pool stays clean, secure, and protected all winter long.

What’s Included:

Removing an above-ground pool isn’t just about taking it down — it’s about doing it right. Whether your pool is damaged, outdated, or no longer in use, we handle every step from draining to final cleanup. Our crew ensures a safe, clean teardown with minimal disruption to your yard, and we can even prepare the space for a patio, lawn, or future project.

What’s Included:

Whether your liner is ripped, leaking, or just worn out, we’ll handle the full replacement from start to finish. Our experienced team measures, preps, and installs above-ground vinyl liners with speed and precision — keeping your pool protected and ready for the season.

What’s Included:

 

Do You Need Any Help?


Request a Quote

Cracked, broken, or detached pool steps are more than just an eyesore — they can cause leaks, injuries, and water loss. Whether your fiberglass steps are sagging, leaking, or separating from the wall, our inground step replacement service ensures a watertight, seamless integration with your existing liner and structure. We handle everything from demo to refit, so your pool is safe, stable, and sharp-looking again.

What’s Included:

Your pool liner isn’t just cosmetic — it’s the protective skin that keeps your pool watertight and structurally sound. Whether it’s wrinkled, faded, brittle, or leaking, our liner replacement service gives your pool a total visual refresh and leak-proof seal. We handle every step from precise measurements to final refills — no shortcuts, no missed corners.

What’s Included:

Your pool equipment is the heartbeat of your system — from pumps to heaters to filters — it all needs to be installed correctly to run efficiently and last for years. At Empire Pools, we handle full-service installation for all major pool equipment brands, ensuring your setup is done right the first time, to manufacturer specifications.

Whether you’re upgrading old gear, adding new energy-efficient systems, or replacing a failed component, we bring precision, expertise, and care to every job.

What’s Included:

 

Your pool heat pump is the key to extending your swimming season and maintaining perfect water temperatures without wasting energy. But even the best unit won’t deliver peak performance if it’s not installed with precision.

At Empire Pools, we specialize in full-service, manufacturer-compliant heat pump installations that ensure your unit runs quietly, efficiently, and reliably for years. From planning the perfect location to securing leak-free plumbing and proper electrical hook-up, our team handles every detail so you can enjoy worry-free heating season after season.

Whether you’re upgrading an outdated heater, switching from gas to electric, or installing a brand-new pool heat pump, we bring expertise, accuracy, and attention to detail to every job.

What’s Included:

 

Your pool’s underground plumbing is the lifeline that keeps water flowing properly between your pool, pump, filter, and returns. When a leak or break occurs, it’s not just a nuisance — it can lead to water loss, costly damage, and system failure if left untreated.

At Empire Pools, we specialize in expert underground line detection and repair for both suction and return lines. Using industry-leading diagnostics and precision excavation, we locate the exact problem area, perform a durable repair, and restore your system to leak-free operation. Our process minimizes disruption to your yard and pool area while delivering a long-lasting fix.

Whether it’s a cracked return line, a broken skimmer connection, or a failed underground fitting, our team combines technical expertise, specialized equipment, and meticulous workmanship to get your pool back in action quickly and reliably.

What’s Included:

 

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In

Our Guarantee

We Stand Behind Our Work

The Empire Pools Guarantee: Satisfaction on Every Service

No matter the job—cleaning, openings/closings, equipment repairs, diagnostics, or specialty treatments—we stand behind our work. If something isn’t right, contact the office and we’ll come back to look into it and make it right.

  • Happiness First: Not satisfied after a visit? Tell us. We return to inspect and address service-related issues—promptly and professionally.
  • Transparent Next Steps: If a new repair or part is needed, we explain options, pricing, and timelines before any work begins.
  • Photo-Verified Work: We document services with notes and images so you can see exactly what was done.

Why Choose Empire Pools Inc.

Expertise
Empire Pools boasts a team of highly skilled professionals dedicated to maintaining your pool in pristine condition.
Reliability
Consistently delivering exceptional service, Empire Pools is the dependable choice for all your pool service needs.
Transparency
Clear communication and upfront pricing ensure there are no surprises during your pool service journey.
Flexibility
Our wide variety of services caters to every unique pool and lifestyle—making Empire Pools the perfect fit for you.
TRUSTED COMPANY

LONG ISLAND TRUSTS
OUR POOL SERVICE

With years of experience serving homeowners across Suffolk and Nassau counties, Empire Pools is proud to be one of the most trusted pool service providers in the region.

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Years of Experience

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Experienced Staff

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Happy Clients

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Pools Serviced This Year

Long Island’s Trusted Pool Pros

Real customers. Real results. Join thousands who swim easier with Empire Pools.

25+ YearsServing Suffolk & Nassau
100+ ⭐⭐⭐⭐⭐Google Reviews
6 Service VansGPS-tracked & geo-tagged
48-Hour FixNo green, guaranteed
“Clear in one visit.” We hired Empire after another company struggled. Night and day difference—photos after each visit. — Megan P., Setauket
“On time, every week.” The reminders and ETA texts are awesome. Pool’s never looked better. — Anthony R., Sayville
“Professional & fair.” Tech explained everything, balanced the water perfectly, and followed up the next day. — Diane N., Smithtown

Empire Pools • Service Area

Where We Service on Long Island

We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.

  • Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
  • Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
  • Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
  • Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.

Frequently Asked Questions:

We cover a majority of Nassau and Suffolk Counties, including most surrounding neighborhoods.

Nope — as long as you have a credit card on file and we have access to your pool area, we can complete all work without you being present. You’ll get text updates before, during, and after.

You can call us, text us, or book online. We also offer a quick quote option by text.

Most services are prepaid or paid upon completion. We offer secure, no-login payment links via text.

Yes! Many customers book a pool opening, maintenance plan, and closing all at once for convenience and discounts.

It depends on the service. Our service pages list exactly what’s included for each option — from vacuuming to filter checks and chemical balancing.

We offer urgent cleanups (like green-to-clean or power vac) on short notice, depending on availability.

Yes — we’re fully equipped and trained to service both types. We do not service Intex Pools.

No problem — just send us a couple of pictures or give us a call, and we’ll recommend the best option.

Absolutely. We’re licensed, insured, and our techs are trained and certified in proper pool care.

While we can’t always guarantee it, we do our best to accommodate requests for specific team members.

Just call or text us at least 24 hours in advance, and we’ll help you reschedule with no hassle.

Yes! We offer bundled seasonal packages that include openings, cleanings, and closings — as well as year-round support.

Yes — we send completion texts with any necessary notes, sometimes photos, and follow-up instructions.

We do! Repeat customers, bundled bookings, and referrals all qualify for exclusive offers.

Book Your Pool Service Today!

For all your pool service needs, make sure to call Empire Pools. We’ll get you scheduled fast and keep your water crystal-clear.

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Apsp Certified Service Professional
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