Top-Rated Pool Service Experts on Long Island — Cleanings, Repairs & More

Comprehensive pool care done right: weekly cleanings, equipment upgrades, liner replacements, and leak detection — backed by 25+ years of trusted local experience.

Over 100 5-Star Reviews in Suffolk & Nassau
Licensed & Insured
Serving Suffolk & Nassau Counties
Empire Pools
4.3
Based on 167 reviews
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Pool Pump Repair • Long Island

Fast, Reliable Pool Pump Repair — Restore Flow & Efficiency

Noisy pump? Losing prime? Leaking lid? We diagnose the issue, repair or replace worn parts, and get your system circulating safely and efficiently.

Pro Diagnostics — noise, leaks, trips

Check for air intrusion, seal failures, bearing noise, voltage, and flow restrictions.

Root cause found

Seals & Gaskets — lid, shaft, unions

Replace shaft seal, lid o-ring, union gaskets; lube & seat properly to stop drips and air.

Dry & airtight

Impeller/Diffuser — clogs & wear

Clear debris or replace worn impeller/diffuser to restore pressure and flow.

Full performance

Motor/Bearings — overheating & hum

Assess amperage and bearings; repair/replace motor when noise or heat indicates failure.

Quiet & efficient

Prime & Plumbing — suction side

Fix suction leaks, set correct water level, and optimize valve positions to hold prime.

Stable prime

Variable-Speed Setup — energy smart

Program speeds/schedules for filtration, heating, and features to cut energy costs.

Smart scheduling

Pad Inspection — valves & leaks

Check multiport, check valves, and fittings; tighten/replace where needed.

Tight system

Report & Options — photos & notes

You’ll get simple repair notes, photos, and options if replacement is more cost-effective.

Clear next steps

Pool Opening • Long Island

Professional Pool Opening — From Cover Off to Swim-Ready

We handle the full opening so your system starts clean, safe, and balanced. From cover removal and equipment start-up to filter care and chemistry, our checklist gets you swimming sooner with fewer surprises.

Cover Removal & Care — mesh/Loop-Loc®/solid

Clear standing water/debris, release springs, rinse, and neatly store hardware.

Clean cover • Organized hardware

Restore Circulation — plugs out, fittings in

Remove winter plugs; install returns/eyeballs, skimmer baskets & weirs.

Returns & skimmers restored

Equipment Start-Up — prime, seal, test

Prime pump, lube o-rings, check unions/gaskets, bring system online.

Quiet start • No leaks

Filter Care — DE/cartridge/sand

Backwash/charge DE as needed; assess cartridge/sand condition.

Correct media setup

Water Chemistry & Shock — balanced to swim

Test FC/TC, pH, TA, CH, CYA; boost sanitizer and balance.

Season-ready balance

Debris Removal & Brush — clarity head start

Clean baskets, skim and brush to lift winter film so filtration can grab fines.

Skim • Brush • Circulate

Photo Updates — transparency you can see

Time-stamped photos and notes (PSI, readings, recommendations).

Documented results

Add-Ons — heater startup, salt calibration

Optional deep clean, heater checks, and SWG calibration if needed.

One team • All season

Weekly Maintenance • Long Island

Reliable Weekly Pool Maintenance — Crystal Clear, Week After Week

Set it and forget it. Our techs keep your water balanced, surfaces clean, and equipment running right—so you just swim. Professional service, consistent results, and clear communication every visit.

Skim, Brush & Vacuum — visible clarity

Skim surface debris, brush walls/steps/tile line, and vacuum as needed for a crisp, clean look.

Clear water • Clean lines

Test & Balance — chemistry dialed-in

We test FC/TC, pH, TA, CH, and CYA; adjust on-site so water stays comfortable and algae-resistant.

Stable, swim-ready

Baskets & Filter — steady flow

Empty skimmer/pump baskets; backwash or note filter service when PSI indicates restriction.

Strong circulation

Equipment Check — catch issues early

Quick inspection of pump, heater, SWG, and timers; report leaks, air, or abnormal noise.

Prevent surprises

Chlorination & SWG — consistent sanitize

Check salt level/output or chlorine dosing; fine-tune for usage and weather changes.

Even sanitation

Algaecide & Clarifier — as needed

Apply specialty chems when conditions call for it to keep the water sparkling.

Extra polish

Deck & Perimeter — tidy and safe

Quick tidy of the work area; ladders/rails checked for secure fit and safety.

Neat & safe

Visit Summary — full transparency

After each visit, you get notes and recommendations so you know exactly what was done.

Clear communication

Power Vac • Long Island

Professional Power Vacuum Service — Deep Cleaning for Clarity

Our Power Vac service is the fastest way to clear heavy debris, algae, and cloudy water. Using high-suction equipment, we remove dirt and waste directly to waste lines — giving your pool an instant head start toward crystal clarity.

High-Suction Cleaning — powerful vac to waste

Removes heavy debris, silt, and dead algae from the pool floor.

Immediate clarity boost

Circulation Restored — flow improvement

Clears blockages so your filter can handle finer debris effectively.

Stronger flow • Faster turnover

Algae & Debris Removal — deep clean

Targets stubborn green or cloudy conditions after storms or neglect.

Algae cleared at the source

Filter Support — lighter load

By bypassing heavy waste, your filter media is protected from clogging.

Filter life extended

Chemistry Support — balanced follow-up

Once debris is removed, chemicals work more effectively to sanitize.

Balanced water post-vac

Fast Recovery — swim sooner

Reduces downtime after algae blooms or murky water.

Clearer water same-day

Photo Updates — transparency you can see

Time-stamped photos and notes documenting before/after results.

Proof of clarity

Add-Ons — tailored service

Combine Power Vac with shock treatment, filter clean, or floc service.

Complete recovery package

Pool Closing • Long Island

Professional Pool Closing — Winter Protection Done Right

A correct close protects plumbing, equipment, and finishes so you avoid freeze damage now and enjoy a faster, cleaner opening next season. Our team follows a proven checklist for Long Island winters.

Freeze Protection — blow out & seal

Returns, skimmers, mains, and features are purged and plugged to prevent cracks and burst lines.

Lines purged • Plugs set

Equipment Drain-Down — pumps, filter, heater

Pumps, filters, heaters, and chlorinators are drained and protected. O-rings inspected and lubed.

Dry equipment • Lubed seals

Chemistry Balance — winter ready

We balance pH/TA/CH and add oxidizer so water stays clear and protects tile, plaster, and hardware.

Balanced for winter

Cover Install — safety/solid covers

Safety covers tensioned with anchors; solid covers secured with water bags. Straps tagged and checked.

Secure fit • Photo proof

Skimmer Protection — gizmos/ice buffers

Expansion devices installed as needed to mitigate ice pressure and prevent skimmer cracks.

Ice buffer set

Photo Updates — documented service

You receive time-stamped photos and notes of settings, chemistry, and the final cover fit.

Records for spring

Add-Ons — leaf nets, accessories

Ask about leaf nets, mesh bag replacements, or minor repairs discovered during closing.

Options available

Spring Savings — faster opening

Proper close reduces algae, speeds opening, and helps prevent surprise repairs in spring.

Save time & money

Winter Watch Service • Long Island

Winter Watch Service — Protect Your Pool All Off-Season

Storms, freeze-thaw, and debris can wreck a winterized pool. We check your cover, water level, hardware, and surroundings so you avoid damage and enjoy a faster spring opening.

Cover Check — tension & load

Inspect safety/solid covers, straps, springs, and anchors; relieve snow/leaf load when needed.

Secure & supported

Water Level — monitor & adjust

Verify level relative to skimmers and tile line; note abnormal drops that may indicate leaks.

Safe operating range

Hardware & Perimeter — tidy & safe

Check anchors, water bags, leaf nets; clear branches/debris that could tear or abrade.

Damage prevention

Pad Spot-Check — valves & drains

Confirm equipment remains drained/isolated; verify plugs and winter settings are intact.

Freeze protection

Chemistry Boost — mid-winter add-ons

Optional enzyme/algaecide as needed to reduce spring cleanup on mesh covers.

Clearer opening

Storm Follow-Up — targeted visit

Extra checks after major Nor’easters: straps, anchors, cover tears, and downed limbs.

Post-storm assurance

Photos & Notes — proof of care

You get time-stamped photos and a short summary of what we inspected and adjusted.

Documented visit

Recommendations — simple next steps

If we find issues, we outline fixes and scheduling options before damage escalates.

Actionable plan

Loop-Loc® Cover Install • Long Island

Professional Loop-Loc® Safety Cover Installation — Secure, Clean, Winter-Ready

Protect your pool all winter with a properly tensioned Loop-Loc® safety cover. We measure, lay out anchors, drill and set hardware, and tension straps for a snug, safe, and great-looking fit.

Measure & Plan — precise layout

Confirm pool dimensions, obstacles, and step/ladder cutouts; plan anchor grid to spec.

Accurate template

Anchor Marking — straight & square

Snap lines, mark points, and verify offsets to keep straps straight and evenly spaced.

Clean geometry

Drill & Set Anchors — stone/concrete/wood

Core or hammer drill; set brass anchors flush; ensure threads are clean and aligned.

Solid hardware

Strap Tensioning — even load

Attach springs and tension for proper deflection; adjust to remove sags or high spots.

Snug, even fit

Steps & Obstacles — custom panels

Install step panels or cutouts; route around handrails, rockwork, and water features.

Clean cutouts

Edge Protection — coping care

Protect coping and deck surfaces during drilling and tensioning to avoid marring.

Safe surfaces

Hardware Kit — organized storage

Provide/label hex key, installation rod, and storage bag so you’re set for spring.

Ready for seasons

Final Photos & Notes — documented

Photo proof of strap tension and anchor placements; care instructions included.

Clear records

Filter Cleaning • Long Island

Professional Filter Cleaning — Restore Flow, Clarity & Efficiency

High PSI, cloudy water, or weak returns? We deep-clean your filter to factory-like performance and document a fresh PSI baseline so you know when it’s time again.

Disassemble & Inspect — safe teardown

Open housing, remove grids/cartridges/standpipe; check laterals or manifolds for damage.

Everything accounted

Deep Clean — hose & soak

Rinse fines; soak DE grids/cartridges in cleaner to remove oils and scale buildup.

Media restored

O-Rings & Seals — lube & replace

Inspect lid, union, and drain seals; lube or replace to prevent air/leaks.

Airtight system

Correct Media Charge — DE/sand/cartridge

Charge DE by weight; verify sand condition; seat cartridges properly.

Spec-compliant

Reassemble & Start-Up — leak check

Close up, prime system, bleed air; confirm no drips and proper circulation.

Running right

PSI Baseline — clear benchmark

Record clean filter PSI so you know the +8–10 PSI trigger for next service.

Easy maintenance

Backwash/Interval Tips — simple plan

Give you a schedule based on bather load, trees, and season to stay clear.

Fewer surprises

Photos & Notes — documented

Provide time-stamped photos and recommendations for any worn parts.

Transparent work

Floc / Flocculant Treatment • Long Island

Flocculant Treatment — Drop the Cloud, Vacuum the Rest

When clarifier isn’t enough, floc binds fine particles and drops them to the floor for vacuum-to-waste removal. We handle dosing, settling, and cleanup for fast, clear results.

Diagnose Cause — algae vs. fines

Check chemistry and filter condition to confirm if floc—not shock/clarifier—is the right tool.

Right remedy

Pre-Balance Water — pH/TA/CYA

Adjust key parameters so floc works efficiently and doesn’t fight the chemistry.

Optimal setup

Accurate Dosing — volume based

Calculate quantity by pool volume; distribute evenly to avoid hot spots and waste.

Precise measure

Circulate & Settle — pump program

Run briefly to mix, then shut down overnight to let particles coagulate and drop.

Heavy drop

Vacuum to Waste — slow & steady

Careful floor vacuuming removes settled floc without blowing it back through the filter.

Clean removal

Filter Reset — backwash/clean

Backwash DE/sand or rinse cartridges; record a fresh PSI baseline after service.

Restored flow

Re-Balance & Polish — clear hold

Top up water, adjust pH/TA/FC, and optionally add clarifier for a final polish.

Lasting clarity

Photos & Tips — documented

Provide before/after photos and simple steps to prevent re-clouding.

Clear record

Green to Clean • Long Island

Green to Clean — Turn Swampy Water Crystal Clear

Algae bloom or swampy after winter? We remove debris, restore circulation, hit a precise shock program, and filter-polish the water to clear, safe, swim-ready results.

Assessment & Debris Removal — get gross out

Leaf rake/vac to waste to remove organics that eat chlorine and slow cleanup.

Fast head start

Restore Circulation — prime & valves

Prime pump, set valves, verify returns; maximize turnover for effective treatment.

Strong flow

Shock & Algaecide — targeted kill

Dose based on volume/CYA; add algaecide and maintain breakpoint levels.

Rapid clarity

Full Brush — walls, steps, corners

Dislodge biofilm so sanitizer can reach trouble spots and dead zones.

Biofilm broken

Floc/Clarifier (as needed) — polish

Use floc to settle heavy algae or clarifier to speed fine-particle removal.

Sparkling finish

Filter Deep-Clean — DE/cartridge/sand

Backwash/soak or rinse media; reset clean PSI baseline after the cleanup.

Restored flow

Balance & Stabilize — pH/TA/CH/CYA

Balance water so clarity holds and surfaces/equipment are protected.

Long-lasting clear

Photos & Care Plan — documented

Before/after photos and simple steps to maintain clarity after we leave.

Clear next steps

Salt System Maintenance

Salt Cell Acid Dip — Scale Removal, Output Recovery, and Proper Recalibration

Mineral scale on salt cell plates chokes chlorine production and triggers low-output or “check cell” warnings. Our controlled acid dip safely dissolves calcium buildup, restores efficiency, and documents a clean baseline so you know when to service next.

When Is An Acid Dip Needed? — symptoms & signals

Falling chlorine production at normal salinity/temperature, “Check Cell/Clean Cell” alerts, visible white crust on plates, or rising current draw/amp faults on the power center.

Output low • Scale visible

Safety & Prep — protect equipment and people

We shut down power, isolate valves, relieve pressure, and disconnect unions. PPE on; area ventilated. Controller settings and last service date are recorded for your history.

Power off • Isolate lines

Remove & Inspect the Cell — catch damage early

Cell is removed and inspected for plate integrity, coating wear, cracked housings, o-ring condition, and sensor cable damage. Terminals are cleaned and contacts checked.

Inspect plates & seals

Correct Acid Dilution — strong enough, not destructive

We use the manufacturer’s recommended dilution (commonly 1:10 to 1:4 acid:water). Always add acid to water, never the reverse. Concentration is chosen by scale severity to avoid stripping the precious-metal coating.

Follow OEM ratio

Controlled Acid Dip — timed and upright

Cell is placed upright using a cleaning cap to keep acid off wires. Dip is timed (typically 5–10 minutes); bubbling indicates scale dissolving. Cell is never scraped or brushed with metal.

5–10 min typical

Neutralize & Rinse — protect the pool & the cell

Used solution is neutralized with soda ash/baking soda before disposal per local rules. Cell is flushed thoroughly with fresh water; o-rings are inspected and lubricated with silicone.

Neutralize spent acid

Reinstall & Leak Check — set for success

Cell is reinstalled in the proper flow direction; unions are tightened to spec. We restore flow, bleed air, and verify no leaks at unions or caps.

Correct flow • No leaks

Calibrate & Verify Output — numbers, not guesses

Controller is restarted; salinity and temperature are confirmed with an independent meter. We log amperage/voltage, chlorine output %, and set an appropriate production schedule.

Log amps • Set output

Post-Service Guidance — keep scale from returning

We review target chemistry (pH 7.4–7.8, TA 70–90, CH 200–400, CYA 60–80 for SWGs) and recommend scale inhibitor if fill water is hard. You’ll get a clean-cell baseline date to time future maintenance.

Targets & inhibitor tips

When to Replace — end-of-life indicators

If plates show coating loss, repeated amp faults, or output won’t recover after cleaning at correct salinity/temp, we’ll quote an OEM replacement and confirm compatibility.

Quote if output won’t recover

Salt Water Conversion • Long Island

Salt Water Conversion — Softer Feel, Low-Maintenance Chlorination

Upgrade to a salt chlorine generator (SWG) for consistent, gentler chlorination. We size the cell, install the system cleanly, and dial in settings so your water stays clear with less fuss.

Right-Size the System — capacity & bather load

Match cell/output to pool volume and usage for reliable chlorine production.

Proper sizing

Clean Install — cell, flow switch, power

Plumb cell after filter; mount flow switch; wire to timer/automation per spec.

Code-compliant

Salt Add & Dissolve — target ppm

Calculate bags to reach manufacturer ppm; circulate to fully dissolve before startup.

Correct salinity

Startup & Output — dialed-in

Set % output and run-time for season; confirm flow and no salt/light errors.

Stable chlorine

Chemistry Balance — pH/TA/CYA

Balance with proper stabilizer; discuss pH drift and acid schedule for SWG pools.

Protected water

Maintenance — cell care

Show you how to inspect and, if needed, acid-wash plates to remove scale.

Longer cell life

Automation & Heaters — integration

Coordinate with automation; ensure heater interlocks and safety flow logic.

Seamless control

Photos & Notes — documented

Provide pictures of install, settings, and your new clean PSL (post-start levels).

Clear records

Heat Pump Installation • Long Island

Heat Pump Installation — Efficient, Quiet Heating for a Longer Season

We size, plumb, and power your pool heat pump for reliable, energy-efficient warmth. Clean install, correct flow, and dialed-in controls so you swim earlier and later—without burning gas.

Right-Sizing — BTU & climate

Match BTU to pool volume, wind/shade, and desired season length for realistic heat-up times.

Proper capacity

Location & Pad — airflow & drainage

Set unit on level pad with clear airflow; plan condensate runoff to avoid icy spots.

Optimal placement

Plumbing Integration — after filter

Plumb in/out with unions; add bypass if needed; ensure correct flow and head loss.

Clean hydraulics

Electrical & Breaker — to code

Wire correct gauge, GFCI where required, and disconnect; label circuits clearly.

Safe & compliant

Startup & Commission — verify

Check pressure/flow, delta-T, refrigerant indicators, and thermostat calibration.

Proven performance

Controls & Automation — easy use

Integrate with timers/automation; set temp schedules and lockout protections.

One-touch heating

Heat Retention — cover plan

Recommend solar cover habits to reduce nightly losses and runtime costs.

Lower bills

Photos & Docs — warranty ready

Provide photos, model/serial, and basic maintenance tips for long service life.

Clear records

Vinyl Liner Patch • Long Island

Professional Vinyl Liner Patch — Stop Leaks, Save Your Season

Small tears or pinholes can waste water and damage your base. We locate the leak, prep the surface, and apply a clean, durable patch that blends and holds.

Leak Locate — dye & inspect

Pinpoint tears/pinholes at steps, corners, lights, and fittings with targeted dye tests.

Exact source

Surface Prep — clean & smooth

Clean, de-scale, and flatten the area so adhesives bond and patch edges seat flush.

Strong bond

Patch Application — wet or dry

Apply vinyl patch with professional adhesive; roll out air for an even finish.

Clean finish

Color/Pattern Match — less visible

Use best-fit material and orientation so the patch blends with your liner pattern.

Low profile

Edge Seal — long hold

Finish with edge seal and pressure roll: helps resist peeling with use and cleaning.

Durable hold

Post-Patch Check — verify

Re-test with dye; confirm no draw at edges and provide care instructions.

Verified seal

Larger Damage? — options

If tears are extensive or near seams, we’ll quote reinforced patches or liner replacement.

Right fix

Photos & Notes — documented

You’ll receive time-stamped photos of the repair and any maintenance tips.

Clear record

Liner Out of Track • Long Island

Vinyl Liner Out of Track — Reset, Lock, and Protect Your Pool

Liner bead popped loose? We warm, stretch, and reset the liner into the track, install bead wedge if needed, and check for trouble spots—so it stays put and looks clean.

Assessment & Prep — safe reset plan

Identify popped sections, check track, corners, and bead condition; protect finish and coping.

Plan the reset

Warm & Stretch — heat assist

Use controlled heat to soften bead in cool weather and relieve tension for a clean reseat.

Smooth fit

Bead Reset — track engagement

Safely roll the bead back into the coping track along straight runs and curves.

Locked in

Bead Wedge/Retainer — added hold

Install retainer where tension or shrinkage risks future pop-outs (corners, step areas).

Extra security

Corners & Steps — high-tension zones

Address tight radiuses and step cutouts with extra care to avoid stretching or tears.

Protected edges

Track Condition — repair as needed

Inspect coping track for bends, gaps, or corrosion; minor straightening when feasible.

Solid retention

Water Level & Wrinkles — finish work

Adjust level and smooth localized wrinkles to keep liner tension even.

Clean appearance

Final Check & Photos — documented

Confirm bead engagement, add wedge where prudent, and provide photo updates.

Verified result

Leak Detection • Long Island

Precise Pool Leak Detection — Find It Fast, Fix It Right

Losing water or seeing air in the system? We pinpoint leaks with professional tests and provide clear next steps. Save water, protect equipment, and stop deck or soil washouts before they get expensive.

Evap vs. Leak — bucket & baseline

Confirm true loss versus evaporation, then mark waterline to quantify daily drop.

Verified baseline

Dye Tracing — cracks, tile line, fittings

Targeted dye at lights, steps, skimmers, returns, and visible cracks to locate draws.

Pinpoint pulls

Pressure Testing — suction & return lines

Isolate circuits and pressure test with plugs and gauges to identify underground leaks.

Line isolation

Acoustic Listening — pinpoint underground

Electronic listening and tracer gas (when needed) to locate subsurface leak sounds.

Audible confirmation

Skimmer & Throat — common failure points

Inspect body, throat, and lid area for separations; test with dye and putty checks.

High-hit area

Main Drain — pot & conduit

Evaluate sumps and conduits; plug/pressure test when access allows.

Deep checks

Equipment Pad — unions, seals, valves

Inspect pump lid o-rings, multiport valves, heaters, and chlorinators for leaks/air.

Pad tightness

Findings & Plan — photos & options

Deliver a simple report with photos, markings, and repair recommendations.

Clear path forward

Pool Liner Replacement • Long Island

Professional Pool Liner Replacement — Fresh Look, Watertight Seal

Faded, brittle, or leaking liner? We measure precisely, prep the shell, install the new liner, and set it wrinkle-free with strong bead engagement—so your pool looks new and holds water like it should.

Measure & Template — exact fit

Capture dimensions, radiuses, and step cutouts for a perfect manufacturer fit.

Precision layout

Surface Prep — smooth base

Inspect/patch floor & walls; sand sharp spots; foam or vermiculite touch-ups as needed.

Smooth substrate

Liner Hang — bead into track

Set bead evenly around; protect corners and step areas to avoid nicks or stretch.

Clean engagement

Vacuum Set — wrinkle removal

Use vacs to draw liner tight while filling; smooth wrinkles before final lock-in.

Tight finish

Fittings & Seals — leak prevention

Install new gaskets/faceplates at skimmers, returns, lights; torque fasteners correctly.

Watertight hardware

Bead Retainer — high-tension zones

Add wedge in corners/steps where shrinkage or tension could lift the bead later.

Extra security

Fill & Balance — start-up chemistry

Monitor fill; balance pH/TA/CH and sanitizer to protect the fresh vinyl.

Protected liner

Final Check & Photos — documented result

Verify seals and bead hold; provide time-stamped photos and care notes.

Clear proof

Seasonal Contract • Long Island

Seasonal Contract — From Opening to Closing, We Handle It

One simple plan for the whole season: reliable opening, routine care, mid-season service, and a proper closing—so you stay swim-ready without the hassle.

Professional Opening — cover off & start-up

Restore fittings, prime equipment, balance water, and document start-up readings.

Swim-ready start

Recurring Care — skim, brush, baskets

Visit cadence tailored to your pool: debris removal, brush, and basket clears.

Consistent upkeep

Chemistry Program — test & balance

Monitor FC/TC, pH, TA, CH, CYA; dose as needed to keep water safe and clear.

Stable water

Filter Service — mid-season clean

Scheduled DE/cartridge soak or sand check; reset PSI baseline for the second half.

Restored flow

Equipment Checks — leaks & noise

Inspect pump, filter, heater/SWG for issues; address small problems early.

Preventative care

Priority Scheduling — faster response

Seasonal clients get front-of-line access for in-season repair or add-on services.

VIP slotting

Professional Closing — blow lines & cover

Blow out and plug lines, drain equipment, balance winter chemistry, secure cover.

Winter-ready

Photos & Notes — transparent service

You’ll receive time-stamped photos and simple visit summaries all season.

Clear records

Pool Equipment Installs • Long Island

Pool Equipment Installs — New Filter, New Motor, New Multiport & More

Whether it’s a brand-new filter, a replacement pump motor, or a multiport valve, this service covers all of your pool equipment installation needs—cleanly, correctly, and to spec.

Assessment & Spec — right fit

Match equipment (filter/pump/multiport/SWG) to volume, flow, and plumbing layout.

Proper sizing

Remove Old Unit — clean disconnect

Safely isolate power/water, drain down, and remove obsolete components.

Safe teardown

Plumbing Integration — unions & valves

Re-plumb with unions, correct head loss, and bypass where required.

Leak-free lines

Electrical Hookup — code-compliant

Wire motors/controls with correct gauge, GFCI where needed, and labeled breakers.

Safe power

Multiport & Valves — backwash/rinse/waste

Configure positions and orientation; confirm waste line routing and stops.

Correct operation

Mount & Level — pads & anchors

Set equipment on level pad; anchor and align to reduce vibration and noise.

Solid install

Startup & Leak Check — verify

Prime, purge air, check PSI/flow, and verify modes (filter/backwash/recirculate).

Running right

Photos & Owner Tips — documented

Provide time-stamped photos, label positions, and quick-use guidance.

Clear records

Above Ground Pool Removal • Long Island

Above Ground Pool Removal — Fast, Clean, and Hassle-Free

We drain, disassemble, and haul away your above ground pool—safely and neatly. Optional deck teardown, sand/level work, and site clean-up so your yard is ready for what’s next.

Drain & Prep — controlled discharge

Pump down water, manage discharge away from foundations, and secure the work area.

Safe setup

Power Off & Equipment — disconnect

Shut power, disconnect pump/filter/SWG; cap/label lines for clean removal.

Systems safe

Disassemble Pool — wall/frame/liner

Cut liner, remove top rails/uprights, roll wall safely, and sort components.

Efficient teardown

Haul Away Debris — metal & vinyl

Load out steel, vinyl, and hardware; recycle materials where possible.

Clean site

Deck Removal (Optional) — wood/composite

Tear down attached platform/rails as requested; remove fasteners and posts.

Add-on service

Sand/Base Work — rake & level

Spread/haul sand, rough grade, and prep area for lawn or future projects.

Yard-ready

Electrical Safety — cap/label

Cap and label electrical; advise if licensed electrician is recommended.

Safe finish

Photos & Notes — documented

Provide time-stamped before/after photos and disposal/recycling details.

Clear record

Above Ground Liner Replacement • Long Island

Above Ground Liner Replacement — Fresh Look, Tight Fit

Wrinkles, fading, or leaks? We measure, prep the base, and install a new liner with a smooth, tensioned fit—so your pool looks great and holds water properly.

Measure & Verify — round/oval spec

Confirm size, wall height, and bead/overlap type for an exact-fit liner.

Correct sizing

Drain & Remove Liner — clean teardown

Pump out, detach coping/rods, remove old liner and dispose responsibly.

Safe removal

Base Prep — level & smooth

Rake and level sand/cove, patch divots, and ensure a smooth base.

Smooth floor

Liner Install — bead/overlap

Set liner evenly, align pattern, and secure with coping to avoid twists.

Even stretch

Vacuum Fit — wrinkle-free

Use liner vac to draw tight; adjust walls/floor to remove wrinkles.

Tight fit

Refill & Cut-Ins — returns/skimmer

Fill to set; reinstall skimmer/returns with new gaskets and hardware.

Leak-free

Chemistry Start-Up — protect liner

Balance pH/TA/CH and stabilize sanitizer to protect new vinyl.

Protected finish

Photos & Care Tips — documented

Provide photos and simple guidance for first week usage and brushing.

Clear guidance

Line Job / Underground Line Leak • Long Island

Underground Line Leak Repair — Find It, Fix It, Verify It

Losing water or air in the system? We isolate the problem line, pinpoint the underground break, make a clean repair, and verify with pressure so you’re back to leak-free operation.

Triage & Symptoms — fast assessment

Review loss rate, equipment behavior, and visible wet spots to plan the test path.

Smart first steps

Pressure Test Lines — isolate & confirm

Individually test returns, skimmers, main drains, features to locate the leaking run.

Leak identified

Dye & Visual — fittings & cracks

Check skimmers, returns, and tile lines to rule out above-ground sources.

Source verified

Electronic/Sonic Locate — pinpoint

Use listening and locating methods to mark the break beneath deck or soil.

Pinpointed area

Tracer Assist (As Needed) — inert gas

Introduce inert gas for clearer acoustic signals on tricky or deep leaks.

Clear signal

Excavate & Repair — cut & replace

Sawcut or trench to access pipe; replace damaged section with proper solvent welds/unions.

Solid fix

Backfill & Surface — compact & patch

Backfill and compact; patch concrete/pavers/asphalt area to a clean finish.

Clean site

Re-Pressurize & Document — proof

Retest the repaired line, check PSI/flow, and provide time-stamped photos.

Verified repair

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In

Our Guarantee

We Stand Behind Our Work

The Empire Pools Guarantee: Satisfaction on Every Service

No matter the job—cleaning, openings/closings, equipment repairs, diagnostics, or specialty treatments—we stand behind our work. If something isn’t right, contact the office and we’ll come back to look into it and make it right.

  • Happiness First: Not satisfied after a visit? Tell us. We return to inspect and address service-related issues—promptly and professionally.
  • Transparent Next Steps: If a new repair or part is needed, we explain options, pricing, and timelines before any work begins.
  • Photo-Verified Work: We document services with notes and images so you can see exactly what was done.

Why Choose Empire Pools Inc.

Expertise
Empire Pools boasts a team of highly skilled professionals dedicated to maintaining your pool in pristine condition.
Reliability
Consistently delivering exceptional service, Empire Pools is the dependable choice for all your pool service needs.
Transparency
Clear communication and upfront pricing ensure there are no surprises during your pool service journey.
Flexibility
Our wide variety of services caters to every unique pool and lifestyle—making Empire Pools the perfect fit for you.
TRUSTED COMPANY

LONG ISLAND TRUSTS
OUR POOL SERVICE

With years of experience serving homeowners across Suffolk and Nassau counties, Empire Pools is proud to be one of the most trusted pool service providers in the region.

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Years of Experience

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Experienced Staff

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Happy Clients

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Pools Serviced This Year

Long Island’s Trusted Pool Pros

Real customers. Real results. Join thousands who swim easier with Empire Pools.

25+ YearsServing Suffolk & Nassau
100+ ⭐⭐⭐⭐⭐Google Reviews
6 Service VansGPS-tracked & geo-tagged
48-Hour FixNo green, guaranteed
“Clear in one visit.” We hired Empire after another company struggled. Night and day difference—photos after each visit. — Megan P., Setauket
“On time, every week.” The reminders and ETA texts are awesome. Pool’s never looked better. — Anthony R., Sayville
“Professional & fair.” Tech explained everything, balanced the water perfectly, and followed up the next day. — Diane N., Smithtown

Empire Pools • Service Area

Where We Service on Long Island

We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.

  • Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
  • Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
  • Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
  • Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.
FAQs

General Pool Service — Top 15 Questions

Empire Pools — General Pool Service FAQs

Scheduling, pricing, maintenance plans, repairs, openings/closings, leak detection, liners, equipment upgrades & more.

  • What pool services do you offer in Suffolk & Nassau County?
    Full-service: openings, closings, weekly/bi-weekly maintenance, power vac, Green-to-Clean recovery, leak detection, liner patch & replacement, pump/heater/filter repairs, saltwater conversions, equipment upgrades/automation, safety cover installs, and Winter Watch.
  • How do I schedule service and how fast can you come out?
    Call 631-928-0225 or submit the Jobber request form. We offer next-available scheduling with priority for no-circulation, leaks, and safety issues during peak season.
  • How much does general pool service cost?
    Pricing depends on pool size, condition, and service type. We provide clear written estimates up front and options for one-time visits or discounted plans (weekly, bi-weekly, or seasonal bundles).
  • Do you offer weekly or bi-weekly maintenance plans?
    Yes. Plans include skim/brush/vac as needed, basket emptying, water testing & balance, and equipment checks. We text photo notes after visits and flag repair opportunities before they become costly issues.
  • Can you open and close my pool for the season?
    Absolutely. Openings cover reassembly/startup, priming, initial chemistry, and a system check. Closings include line blow-out, return/skimmer protection, winter chemicals, and safety cover install/tensioning.
  • Do you handle leak detection and small repairs the same day?
    We start with diagnostics (bucket/dye tests, pressure/electronic listening). Many minor issues (e.g., liner pinholes, gasket leaks) can be addressed same-day; complex or underground repairs are scheduled promptly with a quote.
  • Do you repair and upgrade equipment (pumps, heaters, filters, automation)?
    Yes. We service all major brands and offer energy-efficient upgrades: variable-speed pumps, cartridge/DE/sand filter improvements, smart automation & apps, high-efficiency heaters, salt systems, and LED lighting.
  • What’s included in a Green-to-Clean recovery if my pool turns green?
    Debris removal, circulation optimization, precise shock & algaecide dosing based on volume/CYA, brushing, optional floc/clarifier, and filter service—plus a 24–72 hour recovery plan with photo updates.
  • Do you install or service safety covers (Loop-Loc, etc.) and offer Winter Watch?
    Yes. We drill/set anchors, fit straps/springs, and adjust tension. Winter Watch provides off-season cover checks, water-level monitoring, and post-storm visits to prevent damage and spring surprises.
  • What areas do you serve on Long Island?
    We service homeowners across Suffolk & Nassau counties. Share your town when you call or submit the form so we can route the nearest truck.
  • Do I need to be home for service?
    Not required. Please ensure gate access, pets secured, and power/water available at the equipment pad. We’ll text updates and photos as needed.
  • Are chemicals included and what products do you use?
    Standard balancing chemicals are included or billed per plan. Specialty treatments (enzymes, phosphate removers, stain/scale) are quoted first. We match products to your pool type and finish.
  • Can you convert my pool to saltwater?
    Yes. We size the cell to your volume, install with proper bonding/flow, set targets to protect equipment, and explain seasonal maintenance and winterization of the salt cell.
  • Are you licensed and insured? Do you warranty your work?
    We are fully licensed and insured. Manufacturer warranties vary by model; our workmanship is documented and we assist with any required registrations and claims.
  • How do I get a fast quote?
    Text photos and a brief description to 631-928-0225 or use our Jobber form with your name, town, pool size/type, and service requested. We’ll reply with pricing and the next available slot.

Book Your Pool Service Today!

For all your pool service needs, make sure to call Empire Pools. We’ll get you scheduled fast and keep your water crystal-clear.

Hayward
Apsp Certified Service Professional
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