Heat Pump & Gas Heater Installs — Efficient, Reliable Pool Heating

Professional sizing and installation for heat pumps and gas heaters: load calculation, pad layout & plumbing, electrical/gas tie-ins, start-up testing, and an owner walkthrough for simple operation

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Serving Suffolk & Nassau Counties
Empire Pools
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Heat Pump Installation • Long Island

Heat Pump Installation — Efficient, Quiet Heating for a Longer Season

We size, plumb, and power your pool heat pump for reliable, energy-efficient warmth. Clean install, correct flow, and dialed-in controls so you swim earlier and later—without burning gas.

Right-Sizing — BTU & climate

Match BTU to pool volume, wind/shade, and desired season length for realistic heat-up times.

Proper capacity

Location & Pad — airflow & drainage

Set unit on level pad with clear airflow; plan condensate runoff to avoid icy spots.

Optimal placement

Plumbing Integration — after filter

Plumb in/out with unions; add bypass if needed; ensure correct flow and head loss.

Clean hydraulics

Electrical & Breaker — to code

Wire correct gauge, GFCI where required, and disconnect; label circuits clearly.

Safe & compliant

Startup & Commission — verify

Check pressure/flow, delta-T, refrigerant indicators, and thermostat calibration.

Proven performance

Controls & Automation — easy use

Integrate with timers/automation; set temp schedules and lockout protections.

One-touch heating

Heat Retention — cover plan

Recommend solar cover habits to reduce nightly losses and runtime costs.

Lower bills

Photos & Docs — warranty ready

Provide photos, model/serial, and basic maintenance tips for long service life.

Clear records

Pool Heater Installation • Long Island

Pool Heater Installation — Fast Heat, Reliable Performance

We size, plumb, and power your gas or electric pool heater for dependable temperature control. Clean install, correct hydraulics, safe gas/electrical connections, and dialed-in controls so you hit target temps quickly—and keep them there.

Right-Sizing — BTU & use case

Match BTU to pool volume, wind/shade, and desired heat-up rate for realistic time-to-temp and efficient maintenance heating.

Proper capacity

Location & Pad — clearances & ventilation

Set unit on a level pad with required combustibles clearances; plan venting/stack for indoor installs and rain/snow runoff outdoors.

Safe placement

Plumbing Integration — after filter

Plumb heater in/out with unions and bypass (as needed); verify correct flow and head loss to protect heat exchanger.

Clean hydraulics

Fuel & Power — to code

Size gas line/regulator for BTU load; leak-test, bond/ground, and install service disconnect/GFCI where required.

Code-compliant

Startup & Commission — verify

Confirm flow/pressure, verify ignition and flame signal, check delta-T, set limits; document model/serial for warranty.

Proven performance

Controls & Automation — easy use

Integrate with timers/automation (spa mode, interlocks); set schedules and safety lockouts for hands-off operation.

One-touch heat

Heat Retention — cover plan

Recommend solar/thermal cover habits to reduce nightly losses and cut fuel or electricity costs.

Lower bills

Photos & Docs — warranty ready

Provide photos, readings, and a quick care guide to maximize heater life and efficiency.

Clear records
What Is a Heating Install?

Gas Heater & Heat Pump Installation — Sizing, Setup & Commissioning

A heating install extends your season and keeps water comfortable. We evaluate your pool volume, wind/shade, desired temperature, and usage to recommend the right gas heater or heat pump. Then we handle pad prep, plumbing, power/gas connections, automation integration, and full start-up so your system runs safely and efficiently from day one.

How We Install (Overview)
  • Right-size the unit (BTU/COP) based on pool volume, cover use, exposure, and heat-up goals.
  • Model guidance: gas heater for fastest heat; heat pump for high efficiency and quiet operation.
  • Pad placement & leveling with clearances, ventilation, and condensate/water drainage considered.
  • Clean plumbing with unions and a serviceable bypass; check valve where needed (chlorinators/SWG).
  • Electrical & bonding to spec; control wiring and automation integration (timers/apps).
  • Gas connection (for heaters): shutoff, union, sediment trap; verify meter capacity and pressure.
  • Commissioning: verify flow/pressure switch, ignition or compressor start, delta-T, setpoints & freeze protection.
What You Receive
  • Installed & tested unit with labeled valves and a simple owner walk-through.
  • Startup report (photos, readings, and programmed schedules/temps).
  • Warranty registration assistance and rebate guidance where available.
  • Care tips for best efficiency (cover use, runtime strategies, and maintenance intervals).
Gas Heaters & Heat Pumps

What’s Included vs. Optional Add-Ons

Professional heater and heat pump installations with clear scope. Optional items are clearly billed separately.

What’s Always Included
  • On-site assessment and proper sizing (heat-loss, usage goals, shoulder-season needs).
  • Pad placement & leveling, vibration isolation, and equipment anchoring.
  • Plumbing integration with unions and a serviceable bypass when appropriate.
  • Electrical hook-up & bonding at the unit (disconnect, bonding lug, control wiring to automation/thermostat as applicable).
  • Gas connection at the appliance (sediment trap, shutoff, union) for gas heaters; heat pumps wired to dedicated circuit as specified.
  • Startup & commissioning: flow/pressure switch set, ignition/lockout checks, delta-T verification, thermostat calibration.
  • Photo/reading documentation (gas pressure at unit, amperage draw, water temp rise) and homeowner walk-through.
  • Jobsite clean-up and operating tips for efficiency and season extension.

Installed to manufacturer specifications and local code. Any scope changes are confirmed with you first.

Optional Add-Ons
  • Gas meter/line upgrades, trenching, or regulator changes required by utility.
  • Electrical panel upgrades, new dedicated circuit, or long-run conduit beyond standard.
  • Automation controller upgrades/integration (Wi-Fi control, new relays, sensors).
  • Relocation, new concrete pad, or wall brackets; crane/lift service where access is limited.
  • Cold-weather kit, sound baffles, or condensate management for heat pumps.
  • Vent kit or revised clearances for gas heaters per manufacturer/site constraints.
  • Permits/inspections outside base scope (AHJ fees vary by town).
  • Seasonal winterization/de-winterization service and filter/heater bypass reconfiguration.
All optional items are billed separately.
Heaters & Heat Pumps

Lock In Your Pool Heating Upgrade Before Lead Times Spike

Ready for a longer swim season and faster warm-ups? Empire Pools installs high-efficiency gas heaters and ultra-quiet heat pumps sized to your pool, usage, and budget. We handle sizing, placement, plumbing, power/gas connections, and full commissioning—so your system runs safely and efficiently from day one.

Why Upgrade Now

  • Utility rebates and manufacturer promos are seasonal—best values go early.
  • Beat spring lead times and backlog; secure your preferred model and size.
  • Start the season warm on day one—no waiting weeks for installation windows.

What We Handle for You

  • Proper sizing, pad placement/leveling, and vibration isolation.
  • Plumbing with unions and a serviceable bypass; clean tie-in to equipment pad.
  • Electrical hookup & bonding at unit; control wiring/automation integration.
  • Gas heater set with sediment trap, shutoff, and union at the appliance.
  • Commissioning: flow/pressure switch, ignition checks, delta-T verification, owner walk-through.

What Helps Us Move Fast

  • Clear photos of the equipment pad, electrical panel, and gas meter (if applicable).
  • Note distances: pad-to-panel and pad-to-meter; share approximate pool size and use goals.
  • Model preference (gas vs. heat pump) or constraints (noise, setbacks, ventilation).
  • Town/permit details if you have them—we’ll guide requirements either way.

Why Choose Empire Pools Inc. for Gas Heater & Heat Pump Installs

Expertise
Proper sizing and specification for Long Island climates: heat-loss calculations, gas line & meter requirements, electrical/bonding, pad placement, and code-compliant venting/clearances. We integrate heaters and heat pumps with automation, salt systems, and spas and commission to manufacturer specs.
Reliability
Clean, on-schedule installs with pressure tests, leak checks, and startup verification. We dial in flow/pressure switches, confirm delta-T heat rise, and document readings so your unit starts reliably on day one—no surprises, no call-backs.
Transparency
Line-item proposals with model options (gas vs. heat pump), efficiency ratings, warranty terms, and estimated operating costs. You also receive photo verification, pressure/gas readings, and startup settings for your records.
Flexibility
Natural gas, propane, or electric heat pumps—including hybrid setups for shoulder seasons. We work with pad/space constraints, noise requirements, and automation preferences to deliver the best comfort and efficiency for your pool and attached spa.

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In

Our Guarantee

We Stand Behind Our Work

The Empire Pools Heater & Heat Pump Install Guarantee

After a new gas heater or heat pump installation, we expect safe, code-compliant operation and performance to manufacturer specifications. If something seems off—ignition faults, flow/pressure interlocks, wiring/bonding issues—contact the office and we’ll return to inspect our workmanship and commissioning settings and make service-related corrections as needed.

  • Happiness First: Not satisfied after install or startup? Tell us. We return to verify gas/electrical, bonding, water flow, automation control, and correct any service-related install issues—promptly and professionally.
  • Transparent Next Steps: If underlying constraints are found (undersized gas line/meter, inadequate electrical capacity, poor circulation, clearance/venting limits), we explain options, pricing, and timelines before any additional work.
  • Photo & Commissioning Verification: We document pad placement, bonding, gas/electrical readings, delta-T/heat output checks, and automation settings so you can see exactly what was done and why.

Long Island’s Trusted Pool Pros

Real customers. Real results. Join thousands who swim easier with Empire Pools.

25+ YearsServing Suffolk & Nassau
100+ ⭐⭐⭐⭐⭐Google Reviews
6 Service VansGPS-tracked & geo-tagged
48-Hour FixNo green, guaranteed
“Clear in one visit.” We hired Empire after another company struggled. Night and day difference—photos after each visit. — Megan P., Setauket
“On time, every week.” The reminders and ETA texts are awesome. Pool’s never looked better. — Anthony R., Sayville
“Professional & fair.” Tech explained everything, balanced the water perfectly, and followed up the next day. — Diane N., Smithtown

Need help deciding?

We’ll Help You Pick the Right Service—Fast

Not sure which service solves your issue?
Text us a couple photos and a quick note about what’s going on—cloudy water, leak symptoms, equipment noise, heater error, torn liner, etc. We’ll match the right service and explain exactly what’s included.

We handle openings/closings, weekly & biweekly care, green-to-clean power vacs, leak detection, liner installs, equipment upgrades (pumps/filters/heaters), salt conversions, and more.

Prefer step-by-step guidance?
We’ll review your setup, goals, and budget; outline the options; and give you a clear next step. No jargon, no pressure.

Expect straight answers, transparent pricing, and a route slot that fits your schedule. We stay with you from first message to final follow-up.

Referral Program

Referral Rewards

Earn $50 every time you refer a friend — they save $50 too.

Love our service? Share it with neighbors and friends. When they book, you’ll both get rewarded — no limits, stack as many credits as you like.

Credits applied after your referral completes their first paid service with Empire Pools.

Card on File Policy

Secure Card on File — Required to Schedule Service

To streamline scheduling and protect against delays, a credit/debit card on file is required for all service visits. Setup is quick and secure—done from your phone or computer—so we can dispatch your technician without payment hassles.

The easiest way: text the word “LINK” to 631-928-0225. You’ll receive a secure payment link to enter your card details in the privacy of your home. Once submitted, you’ll get an instant confirmation text that your information is safely stored and your account is ready for service.

Why We Require It — faster, smoother service

Card-on-file keeps visits on schedule, prevents return trips for payments, and speeds up approvals for add-ons you request.

Zero friction scheduling

How It Works — text “LINK”

Text LINK to our office number. Tap the secure link we send, complete your info, and submit. You’ll receive an immediate success text.

2-minute setup

Security & Compliance — bank-level protection

Cards are tokenized and stored by our PCI-DSS compliant processor. We do not store your full card number on our systems.

Encrypted • Tokenized

When We Charge — only for approved work

Your card is used after services are performed or when you approve estimates/add-ons. Itemized receipts are texted or emailed.

Transparent billing

Holds / Pre-Auths — what to expect

A small verification or pre-authorization may appear temporarily; it’s released per your bank’s policy.

Standard banking practice

Multiple Properties — keep accounts organized

We can associate one card with multiple addresses or keep separate cards per property—your choice.

Flexible account setup

Update or Remove — you're in control

Update or remove your card at any time—text LINK for a new secure form or contact the office.

Easy self-service

Receipts & Records — instant proof

Every charge generates an itemized receipt via text/email for your records and warranty support.

Automatic receipts

Empire Pools • Service Area

Where We Service on Long Island

We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.

  • Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
  • Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
  • Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
  • Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.

Gas Pool Heaters & Heat Pump Installs — Top 15 FAQs

Everything homeowners ask about choosing gas vs heat pump, sizing (BTU/ton), operating costs, electrical & gas requirements, installation timelines, rebates, and ongoing maintenance.

What are the signs I should replace my pool heater instead of repairing it?

Slow or inconsistent heating, frequent ignition/fault codes, corroded heat exchanger, leaking header, rising utility costs, or units over 10–12 years old with hard-to-find parts are strong indicators to install new.

Gas heater vs heat pump — how do I choose?

Gas (natural/propane): Fastest temperature rise and works in cold weather; ideal for spas, sporadic weekend heating, and early/late season. Operating cost depends on gas price and efficiency.

Heat pump (electric): Lower operating cost in mild/warm weather, steady maintenance heating, quiet operation. Output decreases as air temp drops; best performance ~50–95°F (cold-climate models extend lower).

What size heater or heat pump do I need?

We size by surface area, wind exposure, desired temperature rise, and whether you use a cover. Gas units are rated in BTU/hr (e.g., 250k–400k BTU). Heat pumps are rated by BTU & COP; larger or cold-climate models may be recommended for windy/shaded yards or spa spillovers.

Do you handle permits, gas lines, and electrical work?

Yes. For gas, we coordinate meter capacity checks, line sizing, regulators, bonding, and code-compliant venting/clearances.

For heat pumps, we arrange dedicated circuits, disconnects, bonding, and pad placement with required airflow/clearances. We’ll advise if your panel needs an upgrade.

Will my existing gas meter or electrical panel support a new unit?

It depends on load. Gas often needs 3/4"–1" lines and adequate meter capacity. Heat pumps typically require 220–240V with 30–60A breakers depending on model. We verify on site and include upgrades in the estimate if needed.

What affects operating cost?

Gas: Local gas/propane rates, heater efficiency, set-point, wind, and whether a solar cover is used. Covers can cut heat loss by 50–70%.

Heat pumps: Electric rate (kWh), COP, ambient air temp/humidity, runtime strategy, and cover use. Off-peak scheduling helps further.

Should I repair my current heater or replace it?

If the heat exchanger is compromised, parts are obsolete, or repair cost exceeds ~40–50% of a new unit, replacement is usually smarter—especially if reliability matters for guests/rentals or spa use.

How much does installation cost?

Pricing varies by BTU/tonnage, pad/conduit/gas run length, meter/panel upgrades, and automation integration. We provide a written, line-item estimate after photos or a site visit—no surprise add-ons.

Will a new heater work with my existing pump, filter, and automation?

Yes—modern heaters and heat pumps integrate with Pentair/Jandy/Hayward automation via relays/RS-485 where applicable. We confirm flow/pressure interlocks and set safe temperature limits during commissioning.

Where will you place the unit and how loud is it?

We site on a level pad with required clearances, prevailing-wind considerations, and drainage. Gas units and heat pumps both meet residential sound levels; heat pumps are typically comparable to a central A/C condenser.

What is the typical lifespan?

Gas heaters: ~7–12 years; heat pumps: ~10–15 years with proper water chemistry and airflow. Using a cover and maintaining balanced water extends life significantly.

Do heat pumps work in cooler weather and on Long Island?

Yes—standard models perform best around 50–95°F. Cold-climate units operate at lower temps with defrost cycles; we’ll recommend based on your spring/fall use.

For shoulder season spa use or rapid heating, we often suggest a gas heater—or a dual strategy (heat pump for maintenance, gas for quick boosts).

Can you help with rebates, warranties, and code compliance?

Absolutely. We register manufacturer warranties, advise on utility rebates when available, and install to local code (bonding, setbacks, gas/electrical, condensate and venting where applicable).

How fast can you install?

After approval, most installs are completed in a single visit once any permits and material are ready. Gas meter upgrades or panel work can add time—we’ll give you a clear schedule up front.

How do I schedule a heater or heat pump install with Empire Pools?

Text photos of your equipment pad, electrical panel, and gas meter (if applicable) with pool size and desired temp. We’ll recommend gas vs heat pump, sizing, and provide a same-day estimate whenever possible.

Schedule Your Gas Heater or Heat Pump Install

Upgrade your comfort with a properly sized gas heater or energy-efficient heat pump. We handle sizing, permits, gas/electrical needs, pad placement, automation integration, and full commissioning—so you heat faster, safer, and for less.

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