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Chemical Visit – Professional Water Testing & Balancing

On-site water test with precise dosing: pH/alkalinity balance, sanitizer adjustment, shock as needed, algaecide/clarifier, and a quick health check of your system

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Chemical Visit • Long Island

Professional Chemical Visit — Test, Dose & Balance On-Site

Fast, precise water correction. We test all key parameters and apply the exact treatment your pool needs for clarity, comfort, and safe swimming—no guessing, no wasted chemicals.

Full Water Test — know your numbers

FC/TC, pH, TA, CH, and CYA readings to diagnose issues accurately before we dose.

Data-driven dosing

pH & Alkalinity Balance — stabilize fast

Adjust acids/alkalinity to hit the sweet spot for comfort and sanitizer efficiency.

Comfortable water

Sanitizer & Shock — restore kill power

Dial in chlorine output/dose and apply shock if combined chlorine or bather load requires it.

Safe & swim-ready

Clarifier / Algaecide — when appropriate

Use specialty chemicals only if conditions warrant to clear cloudiness or prevent algae.

Sparkling clarity

Stabilizer & Hardness — protect your water

Adjust CYA and calcium hardness to reduce UV loss and protect finishes/equipment.

Long-lasting balance

Circulation Check — better distribution

Quick review of pump flow and return aim to help disperse chemicals evenly.

Even mixing

Salt System Tune — SWG dial-in

Verify salt level/output and adjust % runtime to match demand and weather.

Consistent sanitize

Visit Summary — transparent results

You receive readings, what we added, and recommendations to keep things on track.

Clear next steps
Pricing & Next Steps

Chemical Visit Pricing & Free On-Site Power Vac Estimate

Most chemical visits for green or cloudy pools are $125 + tax, depending on severity and current chemistry. This visit’s objective is to get the water clear enough to see the deepest part of the floor so a proper cleaning can be done.

  • Once visibility returns, a technician will provide a free on-site estimate for a Power Vac (no obligation).
  • If you approve, the Power Vac can usually be completed the same day, priced exactly from the on-site quote.
  • Chemical visit and Power Vac are billed separately to keep pricing transparent.
Call Now for Chemical Visit Help Book My Chemical Visit
For Green, Cloudy, or Algae-Filled Pools

A Chemical Visit Gets Water Clear Enough to See — So We Can Clean It

If your pool is green or too cloudy to see the floor, a Chemical Visit is the fastest, safest way to reset. We dose correctly for your volume and condition, tune circulation, and set a short follow-up plan so the deepest part of the pool floor becomes visible. Once we can see bottom, a Power Vac or regular vacuum can remove the settled debris.

What’s Included
  • Shock treatment & algae kill sized to your gallons and current chemistry.
  • Filter check-up — pressure reading, media/element inspection, and recommendations.
  • Backwash or rinse (as needed) to restore flow before/after treatment.
  • Basket clean & surface skim for optimal circulation.
  • Clarifier or floc setup when appropriate to drop fine particles to the floor.
  • Pump runtime & valve settings adjusted to maximize turnover while clearing.
What to Expect Next
  • 24–48 hours of continuous circulation after treatment; backwash when PSI rises 8–10.
  • Visibility improves from green → cloudy blue → clear floor; times vary by severity & filter health.
  • Cleaning happens after visibility — once we can see bottom, we schedule a Power Vac or standard vacuum.
  • Severe cases may need multiple visits (algae blooms, heavy debris, undersized/dirty filters).
  • Photo + text updates at treatment and optional next-day check-in.
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YOUR APPOINTMENT

What to Expect on the Day of Your Chemical Visit

Our chemical service keeps your pool safe, balanced, and crystal clear. This visit ensures your water is treated properly without you needing to lift a finger.

Step-by-Step Timeline

  • Arrival & water testing — We confirm access and run a full water chemistry panel.
  • Chemical adjustments — pH, alkalinity, sanitizer, and stabilizer levels are brought into proper range.
  • Shock or specialty treatments — As needed, we apply chlorine shock, algaecide, or clarifiers.
  • Equipment check — We confirm circulation and filtration are working to distribute chemicals evenly.
  • Final verification — Tech confirms levels are safe and balanced before wrap-up.

What to Have Ready — It Speeds Up the Visit

  • Gate/yard access to the pool area and equipment pad.
  • Pets secured; vehicles moved if blocking pool access.
  • Pool water level filled to mid-skimmer for proper testing and dosing.

After the Visit

  • You’ll receive a digital chemistry report with all test readings and treatments applied.
  • Keep your system running for at least 8–12 hours for full chemical distribution.
  • Follow-up visits may be suggested for heavy algae or persistent water issues.
Book Chemical Visit Request a Quote

How It Works

Crystal-Clear from Green — Four Fast Steps

Follow these steps before and during service to clear algae faster, keep filtration effective, and avoid re-suspending debris.

1
Start Right — Don’t Stir It Up

Keep contaminants settled so we can remove them efficiently.

Do Not Stir Pool Do Not Brush Walls No Auto Vacs Scoop Debris at Start
2
Run the Filter Correctly

Maximize circulation so chemicals work and fines get trapped.

Run 24/7 Until Clear Keep Pool Filled Backwash if Jets Weaken No Debris on Floor
3
Shock Properly

Hit algae hard and safe for fastest turnaround.

Shock Heavy Pre-Mix in Bucket Add to Deep End Use 2–3 lbs Each Time Avoid Liquid Shock
4
Monitor & Don’t Re-Disturb

Track progress and avoid actions that undo the work.

Keep Adding Chlorine Clarity Should Improve Cloudy after 72 hrs = Filter Issue Do Not Scoop Debris
📞 Call Now for Pool Service Help 🗓️ Book Power Vac • Filter Service • Shock

Packages & What’s Included

Pick Weekly, Biweekly, or a One-Time Cleaning — Same Pro Checklist

Transparent, picture-backed service on every visit. Choose the cadence that fits your life; we’ll keep the water dialed and the pool camera-ready.

Weekly Service
Most Popular
  • ✓
    Water testing & balance each visit — pH, alkalinity, chlorine, stabilizer, salinity.
  • ✓
    Deep vacuum + full brush — floors, walls, steps, waterline.
  • ✓
    Skim + basket cleanout — skimmer & pump baskets emptied.
  • ✓
    Filter care — backwash or cartridge rinse.
  • ✓
    Equipment check — pumps, heaters, sanitizers inspected.
  • ✓
    Photo updates every visit.
From $85/visit + tax
Best for high-use pools, heavy debris, or perfectionists.
📞 Call Now for Weekly Service 🗓️ Book Weekly
Biweekly Service
Great Value
  • ✓
    Every-other-week visit with full pro checklist.
  • ✓
    Chemistry tuning with right-sized dosing.
  • ✓
    Owner upkeep tips between visits.
  • ✓
    Photo updates each service.
From $110/visit + tax
Best for moderate usage or budget-conscious owners.
📞 Call About Biweekly 🗓️ Book Biweekly
One-Time Cleaning
On-Demand
  • ✓
    Power vacuum + brush to reset clarity fast.
  • ✓
    Chemistry correction for clarity and protection.
  • ✓
    Skim + basket cleanout and filter touch-up.
  • ✓
    Photo report + recommendations.
On-site estimate required
Perfect before parties, after storms, or post-vacation.
📞 Call for One-Time Clean 🗓️ Request Estimate

Add-Ons (Optional)

• Filter breakdown & deep clean • Salt cell cleaning • Metal/scale treatment • Algae shock program • Vacuum to waste • Cover clean & fold • Minor equipment adjustments

Service Areas: Serving Suffolk & Nassau County — Holbrook, Sayville, Patchogue, Smithtown, Stony Brook, Setauket, Port Jefferson, Farmingville, Hauppauge, Bayport, Ronkonkoma, and more across Long Island.

Our Promise

If your water isn’t clear or an issue pops up within 48 hours of service, we’ll return promptly to make it right at no additional cost.

Top Questions We Get Asked

Do you bring all the chemicals and equipment?

Yes, we supply everything needed — testing kit, chemicals, and pro gear. No surprise charges.

Can I skip visits if my pool looks clean?

We recommend sticking to schedule for water balance. Skipping service risks algae, staining, or costly corrections.

How long does each visit take?

Most visits take 30–45 minutes depending on pool size, debris load, and tasks needed.

Do I need to be home?

No — as long as we have access, we’ll handle service and send you a time-stamped photo report.

How do you handle bad weather?

Light rain won’t stop us. Severe weather may shift service by a day. You’ll always be updated by text.

Do you guarantee clear water?

Yes — with regular service, your water is guaranteed clear. If issues occur, we return within 48 hours free of charge.

Need help deciding?

We’ll Help You Pick The Right Service To Solve Your Issue

Not sure where to start?
From openings and closings to cleanings, repairs, and upgrades — we’ll guide you step-by-step.

Send us a quick photo or description and we’ll point you toward the right service, with clear pricing and options.

Prefer hands-on guidance?
Our team listens to your goals, checks your current setup, and maps the right path forward.

Expect expert advice, straightforward choices, and fast scheduling.

Why Choose Empire Pools Inc. for a Chemical Visit

Expertise
Certified water-chemistry pros run a full on-site panel—FC/TC, pH, TA, CH, and CYA—then calculate precise dosing. We troubleshoot cloudy water, algae pressure, and sanitizer inefficiency, including salt-system tuning.
Reliability
Quick scheduling for rain dilution, heavy bather load, or post-party recovery. We balance the same day when possible and leave the water trending clear and comfortable—no guesswork, no wasted chemicals.
Transparency
You receive readings, what we added, and why—line-itemed dosing with notes and time-stamped photos. If extra steps are optional (clarifier, algaecide, stabilizer or hardness adjust), we get approval first.
Flexibility
One-time tune-ups or multi-visit correction plans; chlorine or salt pools; attached spas included. Service across Nassau & Suffolk with dosing tailored to sun exposure, swimmer load, and current equipment.

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In
📞 Call Now for Pool Service Help 🗓️ Request a Quote — Any Service

Our Guarantee

We Stand Behind Our Work

The Empire Pools Chemical Visit Guarantee

After a Chemical Visit, we expect your water to trend toward correct balance and improved clarity under normal conditions. If something seems off, contact the office—we’ll re-test, reassess, and make service-related adjustments as needed.

  • ✓
    Happiness First: Not satisfied with your chemical results? Tell us. We return to re-test and correct service-related chemistry issues—promptly and professionally.
  • ✓
    Transparent Next Steps: If underlying causes are found (poor circulation/filtration, high bather load, heavy rain dilution, hidden algae, leaks), we explain options, pricing, and timelines before any additional work.
  • ✓
    Photo & Reading Verification: We document key readings and what we added so you can see exactly what was done and why.
📞 Call 631-928-0225 🗓️ Contact the Office
Service Finder

Find the Right Service in Under a Minute

Answer a few quick questions. We’ll recommend the best next step and give you one-tap booking.

Step 1 of 5 — Water Appearance
What does the water look like right now?

Card on File Policy

Secure Card on File — Required to Schedule Service

To streamline scheduling and protect against delays, a credit/debit card on file is required for all service visits. Setup is quick and secure—done from your phone or computer—so we can dispatch your technician without payment hassles.

The easiest way: text the word “LINK” to 631-928-0225. You’ll receive a secure payment link to enter your card details in the privacy of your home. Once submitted, you’ll get an instant confirmation text that your information is safely stored and your account is ready for service.

Why We Require It — faster, smoother service

Card-on-file keeps visits on schedule, prevents return trips for payments, and speeds up approvals for add-ons you request.

Zero friction scheduling

How It Works — text “LINK”

Text LINK to our office number. Tap the secure link we send, complete your info, and submit. You’ll receive an immediate success text.

2-minute setup

Security & Compliance — bank-level protection

Cards are tokenized and stored by our PCI-DSS compliant processor. We do not store your full card number on our systems.

Encrypted • Tokenized

When We Charge — only for approved work

Your card is used after services are performed or when you approve estimates/add-ons. Itemized receipts are texted or emailed.

Transparent billing

Holds / Pre-Auths — what to expect

A small verification or pre-authorization may appear temporarily; it’s released per your bank’s policy.

Standard banking practice

Multiple Properties — keep accounts organized

We can associate one card with multiple addresses or keep separate cards per property—your choice.

Flexible account setup

Update or Remove — you're in control

Update or remove your card at any time—text LINK for a new secure form or contact the office.

Easy self-service

Receipts & Records — instant proof

Every charge generates an itemized receipt via text/email for your records and warranty support.

Automatic receipts
FREQUENTLY ASKED QUESTIONS

Chemical Visit Service — Top 15 FAQs

Everything homeowners ask about water testing, balancing pH/TA/CH/CYA, sanitizer levels, algae prevention, clarifiers, and how our chemical-only visits keep water safe and clear.

What’s included in a chemical visit?

Lab-grade water test (FC/TC, pH, TA, CH, CYA, salt where applicable), chemical dosing to target ranges, shock as needed, and a service report with readings and recommendations.

Do you brush or vacuum during a chemical visit?

Standard chemical visits are chemistry-only — no brushing or vacuuming.

We can add Power Vac/cleaning as an optional service if requested during booking.

How often should I schedule chemical service?

Weekly during peak season is ideal. Bi-weekly can work for light bather loads, but weekly keeps sanitizer steady and prevents swings that lead to algae.

What water ranges do you target?

Typical targets: FC 2–4 ppm (non-salt), pH 7.4–7.6, TA 80–120 ppm, CH 200–400 ppm, CYA 30–50 ppm (salt pools 60–80 ppm).

We adjust for pool type, finish, equipment, and manufacturer guidance.

Will you add salt and calibrate my SWG?

Yes—on request. We test salinity, add salt if needed, and calibrate your salt cell output to maintain target free chlorine.

Do you treat algae during a chemical visit?

We can shock and add algaecide/clarifier as needed for light to moderate blooms.

Severe blooms may require a separate algae cleanup visit (quoted on-site).

What if my CYA or calcium is way off?

Extreme CYA or CH typically requires partial drain/refill. We’ll advise options and provide a plan tailored to your pool and local water conditions.

How much does a chemical visit cost?

Pricing varies by pool size and condition. Standard chemical-only service includes testing, dosing, and a digital report; specialized treatments are quoted as add-ons.

What do I need to do before the tech arrives?

Ensure the equipment pad is accessible, power is on, and the water level is mid-skimmer. Empty baskets if you can—this helps chemistry circulate faster.

Is it safe to swim after chemicals are added?

Generally yes once chemicals disperse and sanitizer/pH are within range. After shocking, wait per product label (often 12–24 hours) or until FC is back to the safe range.

Do you handle phosphates and metals?

Yes—on request we can test and treat for phosphates and add sequestrant for metals to reduce staining and help sanitizer efficiency.

Will you adjust stabilizer (CYA) or alkalinity during the visit?

Yes—we add conditioner (CYA), alkalinity increaser, pH up/down, and calcium increaser as needed.

We document exact dosages and new readings in your report.

Can a chemical visit fix cloudy water?

Often—balancing, shock, and clarifier/floc can clear light cloudiness. If filtration is compromised, we may recommend a filter clean or media change as a separate service.

Will you leave me a record of what was added?

Yes—time-stamped digital report with before/after readings, products/doses, and any recommendations for follow-up.

How do I schedule a chemical visit with Empire Pools?
Call 631-928-0225 Request a Service

Text us a photo of your equipment pad and last test strip/lab results—we’ll confirm the visit and get you on the schedule.

Book Your Chemical Visit Today!

Need crystal-clear, safe water? Empire Pools performs on-site testing (FC/TC, pH, TA, CH, CYA & salt), doses precisely to target ranges, shocks when needed, and leaves a photo-verified report—fast, predictable chemistry without the guesswork.

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