Empire Pools
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Long Island’s Trusted Pool Pros — Repairs Done Right

Serving Long Island since 1998 with expert cleanings, openings, closings, liner installs, equipment installs & more — all from one trusted team.

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Over 100 5-Star Reviews in Suffolk & Nassau
Licensed & Insured
Serving Suffolk & Nassau Counties
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Empire Pools
Empire Pools
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Full-Service Maintenance

Total Pool Care That Actually Lets You Relax This Summer

Since 1998, Empire Pools has provided Long Island homeowners with hassle-free, professional pool care that goes beyond simple cleaning. Whether you need weekly service, bi-weekly visits, or complete seasonal packages, we’ve got you covered from opening to closing—and every visit in between. Our expert team handles cleanings, inspections, repairs, equipment installs, saltwater conversions, heater upgrades, and more, so you don’t have to lift a finger.

  • ✓
    We do it all: openings, closings, filter upgrades, liner installs, leak detection, safety covers, energy-efficient pumps, and full maintenance for both in-ground and above-ground pools.
  • ✓
    Flexible scheduling: book a single visit or set up a full-season plan—whatever makes your life easier.
Call Now for Pool Help Book Pool Service Now
All-in-One Service

Full-Service Pool Care Backed By 25+ Years of Trusted Local Expertise

At Empire Pools, we don’t just clean pools — we maintain, repair, upgrade, and transform them. Homeowners across Long Island rely on us for start-to-finish service, all handled by certified professionals who arrive on time and complete the job correctly.

Whether you need help once or all season long, we offer affordable, professional solutions for every kind of pool — from leak detection to liner installs, pump upgrades, heater installs, saltwater conversions, and more. Our most popular services include:

  • ✓
    Pool Openings & Closings (Inground, Above-Ground, & Semi-Inground)
  • ✓
    Weekly & Bi-Weekly Cleaning
  • ✓
    Leak Detection & Repairs
  • ✓
    Pool Liner Installation (Inground & Above)
  • ✓
    Energy-Efficient Pump & Filtration Upgrades
  • ✓
    Saltwater Conversions & Automation Installs
  • ✓
    Heater Installations (Gas & Propane)
  • ✓
    Electric Heat Pump Installs
  • ✓
    Safety Cover Installs (Loop-Loc)
  • ✓
    Complete Maintenance Packages (Customizable)
See Full Service List

Need help deciding?

We’ll Help You Pick The Right Service To Solve Your Issue

Not sure where to start?
From openings and closings to cleanings, repairs, and upgrades — we’ll guide you step-by-step.

Send us a quick photo or description and we’ll point you toward the right service, with clear pricing and options.

Prefer hands-on guidance?
Our team listens to your goals, checks your current setup, and maps the right path forward.

Expect expert advice, straightforward choices, and fast scheduling.

Booking at Empire Pools

From Quote to Follow-Up — Exactly How Your Service Is Managed

Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.

1
Request Your Quote (No Pressure)

Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.

Phone or Online 30-Day Price Lock Detailed Scope
2
Approve & Sign

When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.

E-Signature Instant Acknowledgment Auto-Notify Office
3
We Reach Out to Schedule

A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.

Friendly Scheduling Access Checklist
4
Booking Confirmation

As soon as your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.

Text + Email Calendar-Ready
5
Two-Day Reminder

Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.

T-48 hr Reminder Email + SMS
6
Same-Day Reminder

On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.

Morning Reminder Status: On Today’s Route
7
30–45 Min ETA from the Van

About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.

Live ETA Direct From Service Van Call or Text
8
Completion Notice & 24–48 hr Follow-Up

When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.

Instant Completion Notice Photo/Notes Included 24–48 hr Check-In
📞 Call Now for Pool Service Help 🗓️ Request a Quote — Any Service
YOUR APPOINTMENT

What to Expect on the Day of Your Service

Whether it’s a one-time visit, seasonal service, or ongoing maintenance, our goal at Empire Pools is simple: to make your experience stress-free, transparent, and professional from start to finish.

Step-by-Step Timeline

  • Arrival & Greeting — Our tech checks in, reviews your service details, and confirms access.
  • Initial Inspection — We evaluate your pool system, equipment, and site conditions before starting.
  • Service Performance — The agreed-upon service is completed with precision and care.
  • System Run Check — We test functionality, flow, and safety to confirm everything is operating properly.
  • Clean-Up — Your space is left tidy with no tools or materials left behind.
  • Wrap-Up — We review the work performed, provide aftercare tips, and answer any final questions.

What to Have Ready

  • Clear access to your yard, pool, and equipment pad.
  • Power and water supply available where needed.
  • Pets secured and vehicles moved if blocking service access.
  • Accessories or parts staged nearby (if applicable).

After the Visit

  • You’ll receive a digital summary of what was done and any important notes.
  • We provide care instructions or follow-up recommendations if needed.
  • Questions? Our team is just a call or text away for ongoing support.
Book Your Service Request a Quote

Choose the Pool Package That Fits Your Backyard — And Your Lifestyle

Our all-inclusive seasonal packages are designed to take the stress out of pool ownership. From opening to closing, we’ve got you covered — with cleaning, chemicals, and priority support included. Lock in your spot today and enjoy worry-free pool care all summer long.

Colossal Package Starting at $2,400 + Tax
Payment Plan Available
20 x 40 & Larger Free Form Pools
Non-rectangle Pools
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Empire Package Popular Starting at $1,950 + Tax
Payment Plan Available
Credit Card on File Required
12 Round Pools
15 Round Pools
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
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Royal Package Starting at $2,200 + Tax
Payment Plan Available
Up to 18 x 36 Pools
Above Ground Pools up to 15 Rounds
  • ✔ Pool Opening & Closing
  • ✔ 14 Week Vacuuming Service
  • ✔ Free Chemicals
  • ✔ Priority Support
  • ✔ Reduced Service Calls
  • ✔ Clear Water Guarantee ✅
  • First Vac Included (Up to $250 Savings)
Call Now
Winter Watch Plans

Choose the Winter Watch Plan That Fits Your Backyard — And Your Lifestyle

Protect your pool all winter long with professional cover inspections, chemical treatments, and system checks. Empire Pools Winter Watch plans are trusted across Long Island to prevent costly spring surprises.

On-Demand Plan
$175.00 / Month
  • ✔ Cover Debris Removal
  • ✔ Excess Water Removal
  • ✔ Cover Spring Tension Checked
  • ✔ Chlorine & Algaecide Dosed
  • ✔ Waterbags & Winter Plugs Checked
  • ✔ Pool Water Level Checked
  • ✔ Month-To-Month Flexibility
Call Now
3-Month Prepaid
$119 / Month
Popular
  • ✔ All On-Demand Services
  • ✔ Priority Route Scheduling
  • ✔ Save $56+ Over Monthly Plan
  • ✔ 3 Visits Minimum
  • ✔ November–January Coverage
  • ✔ Waterbag & Cover Spring Extras Available
  • ✔ CC On File Required
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5–6 Month Prepaid
$99.00 / Month
  • ✔ Full Off-Season Coverage (Nov–April)
  • ✔ All Services From Other Tiers
  • ✔ Best Value (Save Up To $450)
  • ✔ 6 Visits Minimum
  • ✔ Filter Watch & Water Chemistry Check
  • ✔ Text & Photo Logs Of Any Issues
Call Now

Need Help Deciding?

We’ll Point You To The Right Package—Fast

Not sure which package fits your pool?

Text us a photo of your pool and we’ll guide you to the right fit — fast and easy.
Text “Package Help”

Do You Need Any Help?

Our team is ready to help you pick a plan or answer questions.

Call Us Now Request a Quote

Long Island’s Trusted Pool Pros

Real customers. Real results. Join thousands who swim easier with Empire Pools.

25+ YearsServing Suffolk & Nassau
100+ ⭐⭐⭐⭐⭐Google Reviews
4 Service VansGPS-tracked & geo-tagged
48-Hour FixNo green, guaranteed
“Clear in one visit.” We hired Empire after another company struggled. Night and day difference—photos after each visit. — Megan P., Setauket
“On time, every week.” The reminders and ETA texts are awesome. Pool’s never looked better. — Anthony R., Sayville
“Professional & fair.” Tech explained everything, balanced the water perfectly, and followed up the next day. — Diane N., Smithtown
📞 Call Now for Pool Service Help 🗓️ Book Opening • Closing • Power Vac

Why Choose Empire Pools Inc.

Expertise
Empire Pools boasts a team of highly skilled professionals dedicated to maintaining your pool in pristine condition.
Reliability
Consistently delivering exceptional service, Empire Pools is the dependable choice for all your pool service needs.
Transparency
Clear communication and upfront pricing ensure there are no surprises during your pool service journey.
Flexibility
Our wide variety of services caters to every unique pool and lifestyle—making Empire Pools the perfect fit for you.

Our Guarantee

We Stand Behind Our Work

The Empire Pools Guarantee: Satisfaction on Every Service

No matter the job—cleaning, openings/closings, equipment repairs, diagnostics, or specialty treatments—we stand behind our work. If something isn’t right, contact the office and we’ll come back to look into it and make it right.

  • ✓
    Happiness First: Not satisfied after a visit? Tell us. We return to inspect and address service-related issues—promptly and professionally.
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    Transparent Next Steps: If a new repair or part is needed, we explain options, pricing, and timelines before any work begins.
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    Photo-Verified Work: We document services with notes and images so you can see exactly what was done.
📞 Call 631-928-0225 🗓️ Contact the Office

Empire Pools • Service Area

Where We Service on Long Island

We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.

  • ✔ Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
  • ✔ Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
  • ✔ Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
  • ✔ Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.
Call Now to Check Coverage Request a Quote
FREQUENTLY ASKED QUESTIONS

Empire Pools — Answers to the Most Common Questions

Clear, straight answers to what Long Island homeowners ask us most—service areas, booking, guarantees, and how we work.

What makes Empire Pools different from other pool companies?

We’re one of the only year-round, full-service pool companies on Long Island. Every job is handled by our certified, licensed in-house technicians—no subcontractors. You’ll get geo-tracked vans, digital scheduling, and same-day photo logs so you always know what was done.

Are your technicians certified and background checked?

Yes. Every tech is fully trained, certified, and background-checked. We don’t subcontract—so you get uniformed, accountable pros every time.

How long have you been in business?

We’ve been servicing pools across Nassau & Suffolk for 25+ years. Many customers have stayed with us for 20+ years and counting.

What areas do you service?

Most of Long Island—Nassau and Suffolk counties. Not sure if we cover your town? Call us at 631-928-0225 and we’ll confirm in seconds.

How do I book a service?

Call 631-928-0225 or request a quote here: Book with Jobber. You’ll get a confirmation text, a 2-day reminder, and a same-day arrival text.

Do I have to be home for service?

Nope. If we have a card on file, most services are designed for no-contact completion. You’ll receive texts before/after—and photos when applicable.

Can I store a credit card on file?

Yes. We’ll text you a secure link to store your card—no logins, no hassle. It’s 100% safe and convenient.

How do I know when my service is complete?

We’ll text you the same day with what was done and, when helpful, add before/after photos to your account.

What pool services do you offer?

Openings & closings, weekly/bi-weekly cleanings, leak detection & repairs, liner replacements, Loop-Loc safety covers, and maintenance packages.

Pump & filtration upgrades (including energy-efficient options), salt-system conversions, heaters/heat pumps, and automation installs.

Are your quotes guaranteed?

Yes. Once we quote a job, that price is locked unless the scope changes—if it does, we’ll review options and get your approval first.

Do you offer emergency service or urgent repairs?

Yes—especially for leaks, system shutdowns, or safety hazards. Call 631-928-0225 for the fastest response.

Can you open or close my pool even if someone else built it?

Yes. We service pools regardless of who installed them.

Do you do both residential and commercial pools?

Yes—throughout Nassau & Suffolk for both residential and commercial properties.

Will I always get the same technician?

We try to keep the same tech on your route for recurring service. All job notes and photos are logged so any tech is fully up to speed.

Do you offer any loyalty rewards or special perks?

Yes—our Empire Loyalty Tier rewards repeat customers with priority scheduling, surprise perks, and exclusive discounts.

How do I get started?
Call 631-928-0225 Request a Quote

We’ll confirm your details and send a complimentary quote for any service.

Weekends Back, Worries Gone — Join the Local Pool Owners Who Made Maintenance Effortless

Call For Pool Help Now! Get My Free Quote Now

Book Your Pool Service Today!

For all your pool service needs, make sure to call Empire Pools. We’ll get you scheduled fast and keep your water crystal-clear.

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Winter Watch Plans

Choose the Winter Watch Plan That Fits Your Backyard — And Your Lifestyle

Protect your pool all winter long with professional cover inspections, chemical treatments, and system checks. Empire Pools Winter Watch plans are trusted across Long Island to prevent costly spring surprises.

On-Demand Plan
$175.00 / Month
  • ✔ Cover Debris Removal
  • ✔ Excess Water Removal
  • ✔ Cover Spring Tension Checked
  • ✔ Chlorine & Algaecide Dosed
  • ✔ Waterbags & Winter Plugs Checked
  • ✔ Pool Water Level Checked
  • ✔ Month-To-Month Flexibility
Call Now
3-Month Prepaid
$119 / Month
Popular
  • ✔ All On-Demand Services
  • ✔ Priority Route Scheduling
  • ✔ Save $56+ Over Monthly Plan
  • ✔ 3 Visits Minimum
  • ✔ November–January Coverage
  • ✔ Waterbag & Cover Spring Extras Available
  • ✔ CC On File Required
Call Now
5–6 Month Prepaid
$99.00 / Month
  • ✔ Full Off-Season Coverage (Nov–April)
  • ✔ All Services From Other Tiers
  • ✔ Best Value (Save Up To $450)
  • ✔ 6 Visits Minimum
  • ✔ Filter Watch & Water Chemistry Check
  • ✔ Text & Photo Logs Of Any Issues
Call Now
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